Saraswathi Malla
Digital content moderator
Hire this person
Send a job offer directly to this candidate
About
Digital content moderator
Experience
The publish content and information using specific tools and Channels
Review, classify, and eliminate susceptible content.
Understand and remain updated on changing client policies and guidelines.
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality.
Serve as an advocate for the user community.
Engage in conversation around socially sensitive topics to keep our communities safe.
Participate in process improvement initiatives that improve quality and efficiency of work.
Participate in continuous training programs and workgroup discussions for optimal development in the role.
Provided feedback to users regarding the reasons for content removal and offered guidance on community standards.
Monitored online community interactions, identifying and removing content that violated platform policies.
Education
Graduation: Bachelor of Science in Computer Science
Krishna University - Machilipatanam, IN-AP The Board of Intermediate Education
Sri Gayatri Jr.College - Vijayawada, AP
Secondary School Certificate
Zphs School - Rajahmundry, AP
