Project Manager in IT companies.
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Over 20 years of experience in the Information Technology which includes, over 10+ years of experience as Project Manager, Technical Project Manager, Delivery Manager with extensive knowledge on established methodologies both Waterfall and Agile.
A well-organized, self-motivated management professional with a proven track record of on-time delivery. Managed Product and Platforms Development projects well for a duration of 6+ years. A problem solver with ability to manage geo. diverse teams. Certified Scrum Master and practice agile methodologies in Product Development and Software Development.
Certified Prince 2 Practitioner, ITIL V3 Foundation and OCA (10g).
Results-driven IT professional with over 20 years of experience, including 10+
years in Project, Technical, and Delivery Management. Adept at leading end to-end project execution using both Agile and Waterfall methodologies,
consistently ensuring on-time, within-budget delivery. My 5+ years of expertise in product and platform development showcases my strong focus on innovation and scalability. Proven track record of transforming customer support operations, reducing monthly support tickets from 650+ to under 50
over the past 4 years, while improving SLA performance across geo-diverse teams. A strategic and collaborative leader, passionate about process optimization, cross-functional collaboration, and continuous improvement.
MSc (Information Technology) from Sikkim Manipal University (2001 till 2004) with 71%
