Travel reservation
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Seeking a challenging environment to utilize my skills involved in International Air ticketing and Tours that encourages continuous learning and exposure to new ideas, enabling professional and personal growth in my domain.
Experience Summary:-
FCM Travels Solution Ind Ltd Sr. Executive –
Operations: Jun 2019 – Feb’2021
Job Profile: Implant of Grundfos Pump India Ltd & Back office
Have been handling the entire travel services of both internal and external customer’s right from receiving queries to finalizing the sale of the corporates. Viz.
Handle domestic and international ticketing. Visa facilitation as for Corporate required. Hotel reservations
Travel Insurance, Car
Rentals,
Bus and train Bookings,
Payment follow up,
Account Statement follow up with Accounts for payment from Clients.
Liaising with vendors to negotiate best rates and conveying the same to clients to achieve the sale.
Appreciation from all clients and internal customers.
Madras Travels & tours as Assistant Manager –
Operations: Apr 2017 – Mar’18
Have been handling the entire travel services of both internal and external customer’s right from receiving queries to finalizing the sale of the corporates. Viz.
Handle domestic and international ticketing.
Visa facilitation when required.
Hotel reservations Travel Insurance,
Car Rentals, Bus and train Bookings,
Payment follow up,
Account Statement follows up with Accounts for payment from Clients. DSR reporting to the Business Head promptly.
Liaising with vendors to negotiate best rates and conveying the same to clients to achieve the sale.
A chieve the target month on month.
Appreciation from all clients and internal customers.
Travel Systems Limited as Assistant Manager –
Operations: November 2015 – April 2017
Travel Systems is the travel division of the business conglomerate IFB Group which is diversified in Agro, Industries, Spirits, Automotive, Appliances, etc. which has been more than 25 years in the market.
Have been handling the entire travel services of both internal and external customers right from receiving queries to finalizing the sale of the corporate. Viz.
Handle domestic and international ticketing. Visa facilitation when required.
Hotel reservations Travel Insurance,
MICE groups / booking and closure. Car Rentals,
Bus and train Bookings, Payment follow up,
Account Statement follow up with Accounts for payment from
Clients. DSR reporting to the Business Head promptly.
Liaising with vendors to negotiate best rates and conveying the same to clients to a chieve the sale.
Achieve the target month on month.
Appreciation from all clients and internal customers.
(Al Fanar Group Company) Travel Related Service: Oct’ 14- Aug’ 15,
ALTAYYAR Tours & Travel Group-Saudi Arabia - Implant
Organize complete travel arrangements for clients with air, hotel, cruise and ground transportation.
Provide extensive services for vacations for FIT, Families small or large groups.
Secure payments and submit all monies and paperwork to accounting department promptly.
Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients.
Ensured vendors of payment deadlines when required.
Processed unused or partially used tickets for credit through affiliated travel agencies.
Implant (MRV) and Back Office – Travel Related Services:
Mar. 2011 – S ep ’1 4, Mahindra Holidays & Resorts India Ltd., Chennai
Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
Answer phones professionally, courteously and promptly.
Proactively market, sell and consult with clients in regards to tour, cruise,
air, car and hotel products and all other related services.
Up to date with knowledge of vacation, tour, and cruise areas, tour packaging,
preferred vendors and in-house groups.
Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors.
Complete all payment formalities and submit all monies / paperwork to accounting department.
Travel Agent Assistant: May. 2010 – Mar.
2011, Sansar Tours, T. Nagar, Chennai
Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
Answer phones professionally, courteously and promptly.
Proactively market, sell and consult with clients for tour, cruise, air, / land arrangements.
Keep up to date with knowledge of vacation, tour, and cruise areas,
tour packages, preferred vendors and in-house groups.
Counter Supervisor: A pri l’ 08- April
’10, ALTAYYAR Tours & Travel Group-
Organized travel arrangements for clients with air, hotel, cruise and ground transportation vendors.
Managed all ticketing & payments by submitting all monies / paperwork to accounts
Prepared detailed itineraries to ensure accuracy of reservations and provide confirmation to clients.
Called vendors to ensure extension of payment deadlines when necessary.
Processed unused or partially used tickets for credit through affiliated travel agencies.
Counter Staff: S ep ’06 – Apr’08 - Krystal Air Travels –Chennai.
Responsible for answering all phone calls and provide information to any destination and booking such reservations in a timely and efficient manner.
Collected fees, and provided customer with travel documentation.
Inform airline rules and regulations, tariffs and other industry updates to the concerned people. Promptly dealt with different airline/airfare contracts and pricing structures.
Monitored and utilized all in-house contracted vendors for client travel. Cross sold other company products and services.
Counter Staff: Feb ’0 5 - Sep ’0 6 S R Air Travels -Chennai.
Responsible for answering all phone calls and provided information to the travelers.
Provided customer with travel documentation with utmost courtesy.
Informed airline rules and regulations, tariffs and other industry requirements to customers in an efficient manner.
Adeptly dealt with different airline/airfare contracts and pricing structures.
High Secondary (2000) – Chennai Corporation Higher Secondary
School Bachelor of Business Administration (BBA)
