Operation Head - Dr. V. Balaji Diabetic Care and Research Institute - Aminjikarai, Chennai
(2024-12)
- Supervise and optimize daily patient care operations and overall healthcare staff performance.
- Coordinate Outpatient (OP) and Inpatient (IP) service delivery to ensure seamless interdepartmental workflows.
- Oversee daily nursing staff coordination, operational floor rounds, and doctor-patient scheduling.
- Manage patient engagement workflows, feedback documentation, and digital reputation via Google reviews.
- Organize and deploy localized medical camps to increase facility outreach and patient enrolment.
Lab & Operation Head / Marketing Manager – IVF & Diagnostic - Rathimed Speciality Hospital - Anna Nagar, Chennai
(2019-03 - 2024-04)
Roles combined to reflect simultaneous leadership across Operations, Lab, and Marketing
- Directed dual portfolios of comprehensive laboratory and hospital operations alongside department marketing.
- Spearheaded marketing campaigns for IVF and Diagnostic units, driving measurable spikes in patient footfall.
- Executed direct B2B corporate and industrial outreach to establish long-term institutional health partnerships.
- Managed external medical camps completely, overseeing logistics, budgeting, and medical team supervision.
- Cultivated critical referral pipelines by building high-trust relationships with external physicians.
Quality Control Executive - Genuine Bio system Pvt Ltd - Chennai
(2024-05 - 2024-11)
- Conducted routine QC testing to ensure full compliance of In Vitro Diagnostic (IVD) healthcare products.
- Developed and validated core analytical test methods while enacting swift corrective actions for quality issues.
- Maintained strict calibration logs for laboratory instruments alongside ISO audit documentation.
- Collaborated across functional barriers with R&D, production, regulatory teams, and junior technicians.
Lab In-Charge / Lab Marketing Manager - Prime Family Medical Centre - Anna Nagar, Chennai
(2012-01 - 2019-02)
- Managed standard clinical quality control, analyser calibrations, and daily diagnostic testing pipelines.
- Operated fully automated biochemistry, haematology, CLIA, and ELISA testing environments.
- Drove localized lab marketing via direct corporate client engagement and massive community health camps.
Lab Technician - VHS Hospital - Adyar, Chennai
(2007-10 - 2012-01)
- Performed high-volume diagnostic laboratory tests using diverse CLIA and ELISA techniques.
- Handled operations and standard upkeep of semi-automated and fully automated laboratory gear.
Lab Technician - Isotope Diagnostic Centre - Anna Nagar, Chennai
(2006-02 - 2007-09)
- Conducted routine clinical diagnostic procedures on biochemistry and haematology systems.
