Senior Software Design Engineer UI/UX at Intertec Systems Pvt Ltd (2024-01 – Present)
Industry: Government SaaS, Inspection Systems, Insurance, Workflow Platforms Sharepoint Websites
- Led end-to-end UI/UX design for enterprise insurance platforms, simplifying quote generation, policy issuance and customer workflows.
- Designed workflow-heavy government applications for Dubai, including Inspection, RAK Q&E and customer-facing portals across web and mobile.
- Redesigned SharePoint intranet portals, improving information architecture, dashboard usability and employee experience through modern UI patterns.
- Built and maintained design systems, reusable components and UX guidelines to ensure consistency across products.
- Collaborated closely with Product Managers, Business Analysts, Developers, QA teams and stakeholders to translate business requirements into intuitive user experiences.
- Conducted competitive analysis, user research, design validation, and usability testing to improve task completion and overall user satisfaction.
- Mentored and onboarded two junior designers, helping establish design standards, review processes, and best practices.
Associate UI/UX Designer at Kartbites (Slurpalicious) (2019-01 – 2023-12)
Industry: Food & Beverage
- Designed end-to-end user experiences for a food delivery platform, including customer applications, restaurant management portals and admin dashboards.
- Conducted user research & competitor analysis to identify usability issues & improve ordering experiences.
- Created user flows, journey maps, wireframes, and interactive prototypes using Figma.
- Designed responsive interfaces for web and mobile applications.
- Collaborated closely with developers to ensure accurate implementation and smooth design handoff.
- Fundamental guideline to implement design thinking approaches empathising, brainstorming, wireframing, prototyping and testing.