GM Operations
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. Operations
. Strategy
. Memberships
. Administration
. People Management
. Customer Relationships
. Travel & Event Management
. Communication
. Negotiation
. Procurement & Contracting
. Management Information Systems
. Business Planning & Analysis
. Performance Management
Sarika has 22+ years of leadership experience in organising and overseeing daily operations in the hospitality sector. She has an organisation-wide role and goal to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.
As a management representative, she leads operations, memberships, customer services,
administration, sales, and payments teams. She ensures the company business is well-coordinated and productive by managing its procedures and coaching its people. She designs, implements, and monitors innovative strategies for excellent customer engagement, effective problem-solving and continuous business relationships.
Sarika has over two decades of experience catering to customers in governments, public sector understandings, corporates, multilateral, bilateral, and international agencies in hospitality. She has cultivated relationships and increased organisation revenue through repeated business and business retention strategies. She has a strong network of corporate clients to whom she has provided hospitality solutions and designed significant corporate events with the support of her team.
Masters In Tourism, Bachelor of Computer, BCom