Sarita Singh

Detail-oriented Data Entry and Back Office Professional with 4+ years of experience specializing in foreign BRC processing, freight/COD reconciliation, and vendor/bank email coordination. Skilled in managing end-to-end communication with banks and courier partners for Credit Notes, Payment Advice, and resolving discrepancies. Highly proficient in MS Excel, Egreen software, Busy software, and IndusInd Bank EDPMS portal with a proven track record of 100% data accuracy and 40 WPM typing speed.

Data Entry Operator – Account Associate - Exotic India Art Pvt. Ltd. - Wazirpur, New Delhi

(2022-06 - 2024-12)

• BRC Processing: Processed shipping documents (invoices, tracking labels) for FedEx, DHL, UPS, and Aramex shipments. Verified invoice details and corrected mismatches in Egreen software. Prepared BRC sets (10 docs/set) for foreign currencies (USD, GBP, EUR, CAD, AUD, YEN, SGD) converted to INR. Online submission via IndusInd Bank EDPMS Portal with zero-error record over 2.5 years.
• Freight Reconciliation: Reconciled invoices across DHL, UPS, Aramex, Delhivery, and Blue Dart (2,300+ records/cycle) — identified weight discrepancies, raised credit notes for overbilled amounts, and prepared payment advice with IGST @18% and TDS @2%.
• COD Reconciliation: Managed COD reconciliation for Shiprocket (400+ orders/cycle) and 5 Delhivery accounts — matched remittance numbers, dates, bank transaction IDs, and COD amounts; updated UTR/NEFT details in Egreen.
• Record Keeping & Miscellaneous Accounting Tasks: Maintained structured Excel records, organized back-office bill filing (freight, vouchers, post slips, invoices), and assisted with basic accounting entries on Busy Software. Managed email coordination with banks and courier partners for credit notes, payment advice, and resolving discrepancies.

Computer Operator – Tender Documentation - Pramod Construction Company - Adarsh Nagar, New Delhi

(2020-10 - 2021-03)

• Searched and submitted government tenders on Delhi e-Procurement Portal (horticulture & construction) with accurate online submission.
• Maintained project/vendor data in Excel using filters and sorting. Managed scanning, printing, and confidential filing.
• Maintained employee EPF, ESI, Aadhaar, and bank account records.

Data Entry Operator – Field Verification & Banking Process - Absolute Business Management Services (ABMS) - Model Town, New Delhi

(2018-09 - 2019-11)

• Processed high volumes of loan applicant verification data on bank portals for field verification agency. Entered applicant data in Excel as per bank formats and resolved discrepancies with verification teams.

B.A. - Political Science (Honours) - Delhi University, North Campus (2015 - 2018)

12th Standard - CBSE - Rani Chennamma Govt. SKV, Jahangirpuri (2014 - 2015)

10th Standard - CBSE - Govt. Sarvodaya Girls Sr. Sec. School, Jahangirpuri (2011 - 2013)