Saritha P S

Content strategist and senior content writer with 11+ years of experience creating, editing, and managing content across digital platforms. Skilled in SEO, social media management, project coordination, and client communications. Strong ability to handle multi-client projects, develop content strategies, and ensure content quality. Proficient in tools like Canva, Asana, Gamma, and Meta Business Suite.

Senior Content Writer - Oryx Digital - Trivandrum

(2024-07)

• Manage content for 15+ clients including ads, web updates, posters, and hoardings.
• Handle social media strategy and posting for 5 Dubai-based educational institutions.
• Plan and execute Meta ad campaigns; monitor analytics and optimize performance.
• Coordinate projects with designers, video editors, and digital marketing teams to ensure timely deliverables.

Content Writer - Oregon Technologies - Trivandrum

(2012-11 - 2024-06)

• Researched and wrote blogs, articles, newsletters, press releases, case studies, and landing pages.
• Developed SEO-optimized content for diverse U.S. clients across healthcare, education, and business sectors.
• Updated website content and created infographic and PPT content for client presentations.

Customer Relations Manager - ActsInfo - Trivandrum

(2010-07 - 2012-11)

• Led customer service initiatives in an ISO 9001-2008 certified environment.
• Built strong client relationships and managed customer queries effectively.

Senior Associate - Wipro BPO - Pune & Hyderabad

(2008-01 - 2009-04)

• Supported United Airlines customers with flight reservations and queries (voice process).
• Handled personal transfer data for Transocean as part of a non-voice process.

Telecaller - Reliance Life Insurance - Hyderabad

(2007-05 - 2007-10)

• Explained insurance policies and guided customers in selecting suitable plans.

MBA - Human Resource Management - IGNOU (2015)

B.A. - English Literature - M.S. University (2007)

Intermediate - MPC - Board of Intermediate Education (2004)

SSLC - Board of Secondary Education (2002)