Sarmistha Sahoo

To utlized my skill and experience in hospitality to provide exceptional service and ensure customer satisfaction in a dynamic and fast paced environment.

Front office associate - Hotel Bidar Gateway

(2025-09 - 2026-08)

• Greeted and welcome guests, ensuring prompt and courteous service.
• Manage reservation,check-ins and checks- out efficiently.
• Responded to guest inquiries, complaints and requests in a professional and timely manner.
• Collaborated with other departments to ensure seamless service delivery.
• Maintain high standards of guest service, resulting in postive feedback and reviews.

F&b Associate - Holiday village resort and spa in gandhidham

(2022-11 - 2023-03)

• Provided exceptional guest service, taking orders serving food and beverages.
• Maintain accurate records of orders and payments, ensuring service delivery.
• Collaborated with kitchen staff to ensure prompt and high-quality food preparation.

Secondary - Board of Secondary Education,Odisha (2020)

Higher Secondary - Counciling of Higher Secondary Education, Odisha (2022)

Graduation - Swami Vivekanand Subhratri University (2025)

Certificate - Hospitality Travel Management and Customer Service - Frakfinn Institute of Air hostess Training Centre, Bhubaneswar

Post Graduate Diploma - Computer Application - Data Systems Computer Academy