Assistant Manager (L&D) - Bajaj Auto Credit Limited
(2023-09 - 2026-03)
- Ran a deep dive training needs analysis to match business goals.
- Designed and rolled out onboarding, orientation, and sales education programs.
- Developed and managed collaborative content such as workshops, online learning, and facilitator guides.
- Launched and improved blended learning initiatives & LMS deployment.
- Worked directly with managers on hitting goals and tracking progress.
Training Specialist - Amazon India
(2019-08 - 2023-08)
- Handled onboarding and upskilling both in-person and online.
- Partnered with business leaders and vendors to identify skill gaps and align guidance with business milestones.
- Created SOPs, e-learning, and presentations from scratch
- Kept tabs on coaching results with LMS dashboards and detailed reports.
- Constructed, developed, and provided training modules for last-mile operations.
Soft Skills Trainer - TeamLease Services Limited
(2018-06 - 2019-07)
- Pinpointed communication and leadership gaps in the team.
- Originated and furnished engaging curriculum, assignments, case studies, and assessments.
- Ran sales and soft skills workshops for a huge variety of learners.
- Acted as a mentor and coach, boosting learner confidence and skill application.
- Shared clear metrics, like improved placements and engagement.
Retail Trainer - TeamLease Services Limited
(2015-12 - 2017-07)
- Taught retail basics, sales strategies, and top-tier customer service.
- Be in charge of sessions for government school students, demystifying retail.
- Generated fresh study materials and manuals.
- Focused on practical, operational teaching to drive efficiency.
- Organized role play, seminars, and store visit activities for students.
Assistant Branch Manager - Aditya Anagha Cooperative Society
(2015-04 - 2015-10)
- Handled everything from deposits and withdrawals to marketing.
- Trained the team on customer service and financial products.
- Built solid relationships with members to boost trust.
- Worked as a channel partner between the customer and the bank.
Assistant Sales Manager - Axis Bank Limited
(2014-08 - 2015-03)
- Drafted strategies to expand market share.
- Delivered custom banking solutions for customers.
- Drove new customer acquisition for loans, deposits, and more.
- Ran real-life role-play sessions to prepare the team for customer objections
Assistant Sales Manager - PropTiger.com
(2012-03 - 2012-08)
- Managed real estate sales and client presentations.
- Executed drills to raise product knowledge and sales skills.
- Generated leads through networking, digital campaigns, and property events.
- Focus on given targets to achieve business goals.
