Hotel Manager - Clarks Inn Bangalore - Bangalore, India
(2024-05)
- Led housekeeping operations to ensure pristine guest rooms, resulting in enhanced customer satisfaction and positive online reviews.
- Maintained high standards of cleanliness by implementing rigorous quality checks, contributing to noticeable improvements in guest feedback.
Housekeeping Manager - BRAHMI WELLNESS RETREAT & SPA
(2024-01 - 2025-05)
- Implemented efficient cleaning protocols, boosting guest satisfaction ratings and ensuring a pristine environment.
- Developed a staff training program that enhanced team performance and reduced turnover, fostering a positive workplace culture.
Room Division Manager - QUALITY INN ROCKWELL GRAND
(2023-02 - 2023-12)
- Oversaw daily operations of housekeeping and front office, ensuring high cleanliness standards and guest satisfaction, leading to improved online ratings.
- Coordinated scheduling and training for staff, fostering a supportive environment that enhanced team performance and reduced turnover.
Head Housekeeper - JUMEIRAH MUSCAT BAY 5 - Muscat, Oman
(2020-04 - 2020-09)
- Led a team of 20 housekeepers to maintain high cleanliness standards, resulting in consistently positive guest feedback and increased repeat bookings.
- Coordinated with maintenance and front desk teams to address guest concerns promptly, enhancing overall guest satisfaction and operational efficiency.
Housekeeper Supervisor - JUMEIRAH MUSCAT BAY 5 - Muscat, Oman
(2017-04 - 2020-03)
- Supervised housekeeping staff to ensure high cleanliness standards, resulting in consistently positive guest feedback and improved satisfaction scores.
- Implemented a new inventory tracking system for cleaning supplies, reducing costs and minimizing waste across the department.
Housekeeping Supervisor - The SPK Hotel
(2015-04 - 2016-12)
- Led a team of housekeepers to maintain high cleanliness standards, resulting in positive guest feedback and repeat bookings
- Implemented efficient cleaning schedules, optimizing staff productivity and ensuring timely room turnovers.
Room Attendant - Grosvenor House 5* - Dubai, UAE
(2012-03 - 2015-05)
- Ensured cleanliness and organization of guest rooms, enhancing overall guest satisfaction and contributing to positive online reviews.
- Streamlined room preparation processes, leading to quicker turnaround times and improved operational efficiency in a high-demand hotel environment.
Housekeeping Attendant - Rolla Residence Apartment - Dubai, UAE
(2010-08 - 2012-03)
- Delivered exceptional guest service through attentive housekeeping, fostering a welcoming atmosphere and enhancing overall resident satisfaction.
- Executed thorough cleaning protocols, achieving noticeable improvements in room cleanliness and significantly reducing guest complaints.
GSA - Sangam - Madurai, India
(2009-06 - 2010-08)
- Fostered a welcoming environment for guests, enhancing overall satisfaction and encouraging repeat visits.
- Streamlined check-in processes, reducing wait times and significantly improving guest experience.
Housekeeping Attendant - Angsana Oasis Spa & Resort - Bangalore, India
(2006-06 - 2008-05)
- Delivered exceptional guest experiences through meticulous room preparation, fostering a welcoming atmosphere and enhancing overall satisfaction.
- Implemented efficient cleaning procedures, improving turnaround time for room availability and optimizing guest check-in experiences.
Room Attendant - Best Western Germans - Madurai, India
(2004-06 - 2006-05)
- Fostered a welcoming environment for guests, enhancing overall satisfaction and encouraging repeat visits.
- Executed daily cleaning schedules, ensuring rooms met high cleanliness standards and leading to positive guest feedback.