Sasmita Mohanty

MBA graduate specializing in HR & Marketing (Final SGPA: 8.34) with practical experience in customer operations and CRM. Interested in opportunities across Supply Chain & Procurement, HR Administration, Recruitment/Talent Acquisition, and HR Operations. Familiar with MS Excel, customer handling, record maintenance, and basic procurement and inventory concepts.

Operations Customer Expert - Teleperformance

• Managed customer interactions through calls, chats, and emails.
• Resolved customer concerns and maintained accurate records.

CRM Intern - ICICI Bank

• Assisted in customer relationship management and handled customer queries.

MBA - HR & Marketing - Presidency College, Berhampur (2024-01 - 2026-01)

B.Sc. - K.S.U.B College, Bhanjanagar, Berhampur University (2017-01)

CHSE - Savitri Women's College (2014-01)

HSC - Dinabandhu Behera Girls High School (2012-01)