Sathiya Keerthika

Enthusiastic and detail-oriented with 7+ years of experience in Digital, Web Analytics & Finance domains. A self-passionate individual with strong analytical capabilities and the ability to work with a variety of data. Work experience in Tableau, SQL, SAS, Excel, MongoDB, Data Bricks, Python, Gitlab, and Hadoop.

Implemented action-oriented solutions to complex business problems using statistical & other techniques. Delivers a proactive approach, great work ethic, and the ability to function well in fast-paced/deadline-driven team environments.

Process Specialist at Infosys Ltd (2021-07 – Present)

Responsible for managing a team which delivers periodic reports based on the internal client requests. Assisting the Product Leadership team in taking business decisions by providing them with the ground level trend using Tableau. Performed data cleaning and preprocessing tasks, including handling missing values, outliers, and data transformations.

• Responsible for managing a team which delivers periodic reports based on the internal client requests
• Assisting the Product Leadership team in taking business decisions by providing them with the ground level trend using Tableau
• Performed data cleaning and preprocessing tasks, including handling missing values, outliers, and data transformations
• Acquiring data from primary and secondary sources, maintaining databases, and creating efficient, secure data pipelines
• Utilizing statistical techniques to identify patterns, trends, and correlations, including descriptive, diagnostic, predictive, and prescriptive analysis
• Worked across multiple functional departments translating business problems into solvable cases with emphasis on anticipating future ad-hoc needs
• Worked with sales, IT and marketing teams to optimize key workflow to identify costs, results and opportunities streamlining business resources by improving internal system integration
• Applied data normalization, encoding, and scaling techniques to prepare datasets for modeling

Senior Technical Specialist at KRG Technologies Inc (2020-09 – 2021-04)

Ensure close collaboration between technical service and applications and work closely with, Marketing & Product Management for push projects. To work with application people to perform laboratory work to test T&L products in customer specific application/process, to make the best recommendations.

• Ensure close collaboration between technical service and applications and work closely with, Marketing & Product Management for push projects
• To work with application people to perform laboratory work to test T&L products in customer specific application/process, to make the best recommendations
• Communicate with development and test team and customer project teams regularly, Ability to work with a cross-domain team to deliver high quality solutions to the end customer
• Provide realistic estimates for his and his team tasks and achieve On-time delivery evaluates the system infrastructure of the software products
• Identify the problems in the different layers of the application stack

IT Support Specialist at Vdart Inc (2018-07 – 2020-08)

Consulting with IT managers and other departments as required. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner, monitoring hardware, software and system performance metrics.

• Consulting with IT managers and other departments as required
• Training end-users on hardware functionality and software programs
• Resolving logged errors in a timely manner, monitoring hardware, software and system performance metrics
• Updating computer software as well as upgrading hardware and systems
• Maintaining databases and ensuring system security
• Documenting processes and performing diagnostic tests
• Keeping track of technological advancements and trends in IT support

B.E in Electrical and Electronics Engineering – Shivani Engineering College (2013-08 – 2017-06)