Sathvika B

Aspiring Software Developer passionate about Web Development and Full Stack Development, eager to apply my programming skills, contribute to innovative software solutions, and grow professionally in a dynamic environment.

Customer Support Associate - BIGBASKET

(2024-05 - 2026-04)

• Strong experience in order management, delivery issue resolution, refunds, and replacements while ensuring high customer satisfaction.
• Strong ability to resolve customer complaints efficiently, ensuring high levels of customer satisfaction.

Machine Learning Intern - Take It Smart Pvt. Ltd.

(2022-08 - 2022-09)

• Collected, cleaned, and analyzed data from multiple sources.
• Used ETL tools and SQL for data extraction and analysis.
• Developed dashboards and reports to support decision – making.

Web Development Intern - CODTECH IT Solutions

(2024-04 - 2024-05)

• Developed and enhanced responsive web pages using HTML, CSS, and JavaScript, focusing on usability and cross-browser compatibility.
• Implemented interactive web components and client-side functionality using JavaScript to improve user experience and website responsiveness.
• Collaborated on assigned web development tasks, debugged and tested code, and followed development best practices to deliver functional web solutions.

B.E. - Information Science - HKBK College of Engineering (2023)

Intermediate - VisionPU College (2019)

10th Grade - Mariam Nilaya High School (2017)