EFT Technical Lead/Architect - GE Healthcare | Tata Consultancy Services Ltd. - Chennai, India
(2022-08)
Led successful end-to-end installations and deployments on POC and nonprod application, impacting multiple spin-off projects. Various platform upgrades and Ensured Business continuity and system integrity by coordinating with various stakeholders.
- Handled multiple upgrades of Globalscape EFT, DMZ and BAM as part of vitality health.
- Enhanced service transition efficiency by leveraging learnings from the Globalscape application Proof of Concept (POC) to develop comprehensive installation plan for non-production environments. Managed the installation and configuration, including setting up the local VM firewall to enable TCP protocol for inbound and outbound communications. Ensured thorough regression testing to validate service functionality. Based on evidence-driven analysis, produced detailed build documentation, facilitat
- Implemented and managed the Disaster Recovery (DR) application configuration, ensuring robust business continuity and minimizing potential service disruption, thereby maintaining critical service availability and resilience.
- Provided expert technical consultancy, facilitated knowledge transfer, effectively managed external vendor relationships, and coordinated weekly migrations, demonstrating strong stakeholder management and organizational skills.
- Managed service delivery across complex multi-tiered environments (Windows Server, Linux, Azure) and ensured seamless integration between enterprise applications and third-party systems.
- Conducted comprehensive requirements gathering for Globalscape event implementations, translating complex business needs into detailed technical specifications for seamless service delivery.
- Designed and implemented robust connectivity solutions using SFTP, HTTPS, encryption and decryption and cloud connectors, ensuring secure and reliable data transfer for critical business processes.
- Developed and utilized the Advanced Workflow Engine to design and implement automated solutions for complex business requirements, optimizing service delivery and improving operational efficiency.
- Delivered and implemented Globalscape events, coordinating technical resources and ensuring adherence to project timelines and deliverables.
- Enhanced system efficiency by redesigning a validation process, enabling checks on 700,000 + files in 7 seconds versus 15 minutes of failed attempt.
- Enhanced service delivery efficiency by developing and executing a detailed technical rollout plan for the Disaster Recovery (DR) implementation of the Globalscape Application. This plan addressed hardcoded shared storage paths within events, connection profiles, and configurations by implementing scripted redirection to the DR storage, streamlining the process and reducing manual intervention by 95%, saving 72 operational hours, and ensuring continued transactions with the DR shared path during
- Led automation initiatives, notably automating bulk event remediation for code migration, resulting in an 80% reduction in migration effort, and streamlined monitoring by integrating failure alerts with MS Teams.
- Developed and implemented BOX SDK connectivity using Python and shell scripting, leveraging an existing GitHub repository, to enable secure and efficient file transfers to and from BOX.
Oracle Platform Build Lead - GE Healthcare | Tata Consultancy Services Ltd. - Bangalore/Chennai, India
(2019-08 - 2022-07)
Spearhead team across CI/CD, Release, Bartender application, Responsible to maintain the Concurrent Manager configuration, Load balancing for new jobs, Quarterly Vulnerability assessment, release and analyzing the improvement opportunities.
- Led a team of 10, overseeing release build maintenance, platform management, and the Bartender application.
- Initiated modifications in systems and processes to enhance operational efficiency and service quality.
- Recognized as a Contextual Master for extensive knowledge in customer's business, operations, and technology.
- Contributed to the Oracle EBS Upgrade from R12.2.6 to R12.2.8.
- Conducted regular workshops to equip new team members with a comprehensive understanding of the system's architecture, enabling them to manage 80% of the project work independently within six months.
- Utilized CI/CD tools for OAF migration, improving the efficiency and effectiveness of the process.
- Developed in-house tool to monitor and gather executive summary of system behavior in a load testing environment using shellscript, SQL and python.
- Implemented incremental quality improvements for Jenkins Pipeline and SonarQube based on identified deviations.
CI/CD Engineer - GE Healthcare | Tata Consultancy Services Ltd. - Milwaukee, USA
(2013-08 - 2019-07)
Served as DEVOPS facilitators by utilizing Jenkins, GitHub, and SonarQube. Responsibilities included patching administration, maintaining release builds, conducting upgrade analysis, Executing Upgrades and managing instances.
- Experienced Configuration System and CI/CD Engineer.
- Weekly Deployment of changes using Jenkins and Github.
- Skilled in DevOps, release management, and patch administration.
- Performed Patch analysis for multiple upgrades.
- Led SonarQube implementation to enhance code quality by identifying known bugs by working with developers.
- For R12.2.4 upgrade, reduced code migration timeline from 5 business days to 6 hours automating the migration of over 29,000 objects.
- Developed automation tools for identifying non-compliant code.
- Authored R12.2.4 Development standards document to guide developers.
Senior Application Administrator - GE Healthcare | Tata Consultancy Services Ltd. - Bangalore, India
(2010-01 - 2013-07)
Oracle application administration expert, adept at configuring and managing Oracle E-Business Suite. Effectively managed geographically dispersed teams, ensuring project SLA compliance, Problem and Change management coordination, and process improvements.
- Oversaw the monitoring and analysis of production applications, including CCM loads, and implemented incremental changes on CCM specialization.
- Maintained three large production databases with a user base of over 14,000 users.
- Established monitoring reports by collating recurring issues and setting appropriate thresholds to prevent bottlenecks.
- Demonstrated proficiency in managing incidents, handling high-pressure situations, and resolving issues promptly.
- Managed geographically dispersed teams, ensuring compliance with project SLAs and contributing to seamless operations.
- Managed the technical aspects of five major production applications, ensuring optimal system performance and integration of various third-party tools to enhance customer experience, serving a user base of over 14,000.
- Checked out and released Oracle EBS Application on MyWorkshop with necessary approvals.
- Identified repeatable activities to aid the support team in bug fixing activities and raise SRA requests.
- Collaborated closely with the release team to identify new concurrent programs to be deployed as part of scheduled releases, preparing for necessary load balancing on the CCM side.
- Managed SOX requirements for idle user cleanup and high-risk usage responsibilities.
- Created SOPs for new features and bugs that were part of new releases.
- Recognized as a Contextual Master for extensive knowledge in customer's business, operations, and technology.
- Contributed to the Oracle EBS Upgrade from R12.2.6 to R12.2.8.
- Conducted regular workshops to equip new team members with a comprehensive understanding of the system's architecture, enabling them to manage 80% of the project work independently within six months.
- Automated the migration of printers from lower to higher instances, reducing effort by 95% and significantly decreasing wait time for warehouse users.
- Identified opportunities for automation and implemented automated instance monitoring.
- Conducted an upgrade of AventX Unix from version 6.0.01 to 7.4.09, performing end-to-end testing to ensure successful delivery of faxes and emails to recipients.
CI/CD Engineer - GE Healthcare | Tata Consultancy Services Ltd. - Milwaukee, USA
(2013-08 - 2019-07)
- Experienced Configuration System and CI/CD Engineer.
- Weekly Deployment of changes using Jenkins and Github.
- Skilled in DevOps, release management, and patch administration.
- Performed Patch analysis for multiple upgrades.
- Led SonarQube implementation to enhance code quality by identifying known bugs by working with developers.
- For R12.2.4 upgrade, reduced code migration timeline from 5 business days to 6 hours automating the migration of over 29,000 objects.
- Developed automation tools for identifying non-compliant code.
- Authored R12.2.4 Development standards document to guide developers.
Application Administrator - GE Healthcare | Tata Consultancy Services Ltd. - Bangalore, India
(2007-07 - 2009-12)
Continuous application monitoring, shift report sharing, incident management, , updating of SOPs and knowledge base, operational 24/7, automation using shellscript, pl/sql.
- Conducted 24/7 monitoring of five critical Oracle EBS production applications, sharing health check reports.
- Managed incidents and user access, including responsibility assignments.
- Set up and registered XML and text printers in Oracle EBS for Oracle XML, text printer, Optio and Clearorbit.
- Managed processes such as clearing blocking locks and dead processes and handled daily bounces of Appworx and MSCA.
- Automated shift reports using shell scripts and PL/SQL to address repeated issues.
