Satish Kumar Pola

IT professional with 2.11 years of experience in production control support, and batch scheduling. Skilled in managing jobs globally, ensuring system uptime and streamlining processes for European and US clients. Expertise in Control-M, SAP, UNIX, and Windows environments. Strong problem-solving capabilities.

Software Engineer – Control-M Team at UBS Group | Supath Info Technologies Pvt Ltd (2023-03 – Present)

Working with team ensuring uninterrupted batch processes for SAP, UNIX, and Windows environments. Involved in meetings with European clients for operational and performance discussions.

• Working with team ensuring uninterrupted batch processes for SAP, UNIX, and Windows environments
• Involved in meetings with European clients for operational and performance discussions
• Managed Control-M resource allocation and performance review for batch jobs
• Conducted training sessions for new joiners on Control-M
• Provided 24/7 production support for SAP, UNIX, and Windows environments
• Coordinated with clients, resolving high-priority issues (P1) and implementing RCA
• Build and validate job flows, calendar requirements, and scheduling criteria
• Handling maintenance activities and on-call support on Weekends and holidays
• Identified during the production jobs, Provide feedback on batch performance
• Provide technical support for batch operations
• Configuring and Updating Service Account password (S Account) in CCM
• Configuration of Agents on the new servers
• Upgrading of Agents and re-booting them in case of any issues
• Providing authorizations to the newly added Users and Groups in Control-M
• Installation of Agents (Windows, Linux/Unix/AIX) according to their Zones
• Monitoring of Control-M EM Components and trouble shooting in case of issue
• Design/Deploy/train Participants in various tests (UAT/POC)
• Involve in Implementation of Change Request (CR) through work orders
• Changing the Status of the Control-M Components and Deleting the Old Alerts in Configuration Manager
• Creating the Shout Destinations
• Daily checking the server during the NDP to have a proper NDP without any issues
• Migrating jobs from DEV to QA to production on phase wise successfully
• Validation of Batch Job for all modules of Informatica from scratch
• Maintaining the SLA's (service level agreement) of the users

B.Sc. in Computers – Acharya Nagarajuna University (2023)