Satwika K

Detail-oriented BBA graduate with professional experience as a Trust & Safety Associate for the Meta client at Accenture. Skilled in risk assessment, fraud detection, user protection, refund processing, and platform integrity enforcement. Awarded 'High Performance Whizz Kid' for outstanding work. Experienced in freelance content writing, demonstrating strong research, communication, and analytical skills.

Trust & Safety - New Associate (Meta Client) at Accenture (2025-04 – Present)

• Investigate fraudulent activities, compromised accounts, and policy violations on Meta platforms.
• Process refunds based on verified risk assessments and user complaints.
• Maintain compliance with global Trust & Safety policies and accuracy metrics.
• Collaborate with SMEs and team leads for quality and process improvement.
• Awarded 'High Performance Whizz Kid' for exceptional productivity and accuracy.

Freelance content writer at Mastermade business innovations (2022-10 – 2022-12)

• Created engaging and high-quality content for business consulting services, including blog posts, articles, and website content.
• Conducted research on various business topics to ensure accuracy and relevance.
• Collaborated with the marketing team to optimize content for SEO, improving web traffic and client engagement.
• Delivered projects on time, adhering to client specifications and deadlines.

Part time content writer at V-REAP non profit organisation (2023-03 – 2023-08)

• Developed informative and persuasive content for VREAP's website, clients, newsletters, and social media platforms to raise awareness about the organization's initiatives.
• Worked closely with the organization's leadership to ensure the tone and messaging aligned with VREAP's mission and values.
• Assisted in editing and proofreading content to ensure clarity, accuracy, and engagement.

Bachelor of business administration in Management – Rabindra nath tagore university (2024-06)

Intermediate in 12th Grade – sri chaitanya junior college (2020)

High School in 10th Grade – Sir c.r.r public school (2018)