Satya Kumari

Results-driven QA Lead with 13+ years of experience in Software Quality Assurance, Test Management, and Business Analysis across Banking, Telecom, Energy & Utilities, and TTH domains. Proven expertise in leading QA teams, defining testing strategies, managing end-to-end test delivery, and improving product quality through structured testing processes. Experienced in Agile and Waterfall environments with strong exposure to stakeholder collaboration, risk management, automation strategy, and defect lifecycle governance.

Skilled at building high-performing QA teams and ensuring timely delivery of high-quality releases.

Test Lead / Acting Test Manager - Tata Consultancy Services (TCS)

(2019-05)

• Leading end-to-end QA delivery for UPS client programs across multiple applications.
• Managing distributed testing teams across projects including planning, allocation, and performance monitoring.
• Defined test strategy, scope, estimations, and release timelines aligned with business objectives.
• Collaborated with Product Owners, Developers, and Business Stakeholders to ensure requirement clarity.
• Improved defect detection by enabling early QA involvement during requirement analysis.
• Oversaw Functional, Regression, Integration, UAT, and API testing activities.
• Established defect reporting dashboards and quality metrics tracking.
• Mentored new team members and conducted knowledge transfer sessions.
• Ensured adherence to Agile ceremonies including sprint planning, reviews, and retrospectives.
• Tools: Jira, ADO, Postman, Selenium, ALM, RQM

Test Specialist / Business Analyst - IBM India Pvt. Ltd.

(2013-06 - 2019-05)

• Managed test planning and execution for Banking, Telecom, and Energy domain applications.
• Designed and implemented Selenium automation using TestNG framework.
• Participated in requirement workshops and supported business analysis activities.
• Coordinated UAT cycles and client demonstrations.
• Performed test estimation, RTM preparation, and defect governance.
• Led peer reviews and ensured quality compliance across releases.
• Conducted knowledge transfer for new joiners, prepared and shared daily MOM with clients and teams, and managed defect reporting and tracking through JIRA

MCA - VIT University, Vellore

BCA - B.R.A University, Bihar

Intermediate - Class XII - BIEC, Patna

Matriculation – Class X - BSEB, Patna