Satya Pal Singh

Accomplished, performance-driven Insurance Sales Leader with over 12 years of consistent success across retail Health and General Insurance agency distribution channels. Currently serving as Cluster Head at Bajaj General Insurance Co. Ltd., with extensive prior leadership at Star Health and Allied Insurance (promoted to Senior Sales Manager) and Religare Health Insurance.

Proven track record in scaling agency distribution models, high-volume advisor recruitment, licensing, activation, team capability development, and full P&L accountability. Recognized expertise in driving profitable premium growth, optimizing claim loss ratios, securing policy persistency, and leading large field sales teams. Holds an MBA in Marketing backed by strong commercial acumen and agency hygiene compliance.

Cluster Head – Agency at Bajaj General Insurance Co. Ltd. (2025-02 – Present)

• Direct agency business operations, recruitment strategy, and distribution network productivity across the designated regional cluster.
• Hire and strategically position talent within the agency hierarchy, leading selection, onboarding, and leadership development cycles.
• Establish individual and team KPI benchmarks, define production expectations, and conduct structured periodic operational reviews.
• Formulate strategic business roadmaps and provide operational guidance to front-line sales managers and advisors to fulfill revenue targets.
• Drive continuous agency recruitment and technical training frameworks to safeguard cluster profitability, 13th-month persistency, and low claim loss ratios.
• Coordinate daily, monthly, and quarterly market activation campaigns to accelerate retail health and general insurance policy volumes.

Senior Sales Manager – Agency (Promoted) at Star Health & Allied Insurance Company Limited (2017-07 – 2025-02)

• Managed retail health insurance agency distribution operations with complete bottom-line and branch profitability accountability.
• Developed and onboarded high-performing corporate agents and commercial business partners to expand market penetration across western UP.
• Drove aggressive advisor activation campaigns, resulting in consistent year-on-year revenue growth and exceptional active agent retention ratios.
• Governed product portfolio mix to prioritize high-margin retail policies while maintaining strict underwriting hygiene and compliance.

Sales Manager – Agency at Star Health & Allied Insurance Company Limited (2013-12 – 2017-06)

• Spearheaded advisor recruitment pipelines, organized IRDAI licensing training workshops, and motivated agent cohorts to achieve sales milestones.
• Managed active partner relations, resolved commission reconciliation queries, and expedited proposal-to-policy issuance turnaround cycles.

Agency Manager at Religare Health Insurance Company Limited (2013-05 – 2013-12)

• Governed health insurance agency operations, driving advisor sourcing, regulatory documentation, and fast-track first-month activations.
• Focused on quality retail business acquisition to protect branch profit margins and establish long-term advisor retention.

MBA / PGDM in Marketing – Rai Business School / Punjab Technical University (PTU) (2008 – 2010)

Bachelor of Commerce in B.Com – K.S. Saket P.G. College / Dr. R.M.L.

Avadh

University (2005 – 2008)

Class XII (Senior Secondary) – Anil Saraswati Vidya Mandir, Ayodhya, UP (2004 – 2005)

Class X (Secondary School) – Anil Saraswati Vidya Mandir, Ayodhya, UP (2002 – 2003)