Satya Santosh Kiran Botcha

Application Packaging & Endpoint Management Specialist with 6+ years of experience in SCCM, Intune, Windows 11 Autopilot, ARM64 packaging, and enterprise-scale vulnerability remediation. Currently working as Level-III Senior Analyst at Deloitte supporting global member firms across 500,000+ devices. Strong expertise in standardized packaging processes, deployment automation, and cloud-based device management.

Level-III Senior Analyst at Deloitte India – Offices of US (2023-05 – Present)

• Working on conventional packages which involves Silent Installation and Transform editing according to the requirements of Internal Clients of Global Deloitte member firms.
• QC and two stages of SCCM Review at pre-production stage of application release.
• Working on Microsoft Core Applications updates which keeps up to the remediation vulnerabilities at every month end.
• Work on Third Party Applications like Browsers, Adobe software patches to keep the compliance across five lakhs plus devices globally.
• Being a single point of contact for Germany Member Firm to make commonly used applications up to date packaged and deployed.
• Constantly collaborate with SCCM team being point of contact with various member firms to track vulnerabilities of Third-Party Patches, M365 vulnerabilities and packaging standards to be incorporated in SCCM.
• Working on ARM 64 Packages for most Third-Party Applications.
• Being a single point of contact for packaging a security application "Qualys Cloud Security Agent" which helps global member firms discover any vulnerabilities, and security threats.
• Deploying applications in Intune for Windows 11 devices across the globe.
• Working on testing of Windows 11 laptop Autopilot with various member firms' imaging deployments with all standard, core and security applications.
• Exporting SCCM Applications from Workstation Unified environment and importing them into Next Gen Environment for deploying applications in Servers as per the requirement.
• Created an automation for User's MDM sync on Windows 11 devices which allows user to run the sync on demand with a shortcut which triggers deviceenroller exe file and trigger a sync.

System Administrator at Wipro Ltd (2022 – 2023)

• Led team of 4 packagers and managed account operations.
• Managed Intune deployments and application assignments.
• Packaged complex enterprise applications.
• Created KB documentation for configuration-specific applications.
• Performed server cleanup and vulnerability monitoring.
• Handled incident troubleshooting via remote support.

Associate System Engineer at Tech Mahindra Ltd (2019 – 2022)

• Handling Application package life cycle and related issues.
• Interacting with clients to deliver standardized applications with standards across the globe in either Windows 7 or Windows 10.
• Delivering packages for User management and system level personalization for application of Lock Screen, Wallpaper, Screensaver and Screen Pop-ups.
• Troubleshooting Application related issues virtually facilitating smooth run-in client environment.

Bachelor of Technology in Electrical & Electronics Engineering – AITAM, Tekkali (2018-04)

Training in Infrastructure Management & Cloud Services – Nexwave Learning Management Solutions