Satyajeet Anand

Microsoft 365 Exchange SME with 10+ years of experience managing Exchange Online, Exchange Hybrid, Microsoft Entra ID, PowerShell automation, mail flow, messaging security and enterprise Microsoft 365 environments. Proven experience leading BAU operations, delivering Exchange migrations, mentoring engineers, driving service improvements and supporting global customers. Skilled in stakeholder management, ITIL processes and high-availability collaboration platforms.

O365 Specialist at Accenture (2021-07 – Present)

• Lead Microsoft Exchange Online and Hybrid BAU operations for global enterprise customers.
• Act as Exchange SME for escalations, major incidents and root cause analysis.
• Delivered Exchange migration projects with minimal business disruption.
• Automated mailbox administration, licensing and reporting using PowerShell.
• Managed Entra ID, Conditional Access, MFA and messaging security.
• Mentored engineers and collaborated with stakeholders to improve service delivery.

O365 Administrator at ITBD (2019-07 – 2022-07)

• Migrated 2,000+ mailboxes to Microsoft 365 with 99.9% uptime.
• Implemented retention policies, litigation hold and compliance controls.
• Strengthened identity security using Conditional Access and MFA.

Senior Analyst at HCL (2017-07 – 2019-07)

• Managed Outlook, Exchange support, Microsoft 365 onboarding and end-user messaging services.

Associate at Tech Mahindra (2015-07 – 2017-01)

• Provided enterprise technical support and created knowledge documentation.

Bachelor of Engineering in Electronics & Communication – CIST