Satyam Kumar

BCA Graduate Fresher with a strong foundation in communication, teamwork, and simplifying complex information. Proven ability to engage diverse audiences, resolve queries, and manage time efficiently. Fluent in English (B2) and Hindi (C1).

Customer-focused professional with 3+ years of experience in tutoring and mentoring students of Grades 8 to 12, in Sciences, Math and Computers (IT), i.e. STEM education, adept at explaining concepts clearly, resolving doubts, and managing student interactions.

Educator (Teaching & Training)

(2019-01)

• Customer (Student)-Centric Support: Imparted quality knowledge to K-12 Students in STEM Education. Resolved 50+ weekly student/parent queries via in-person and remote channels, ensuring 90% satisfaction.
• Process Simplification: Created easy-to-understand notes for complex topics, reducing student confusion by 30%.
• Collaboration: Worked with 5+ teachers to align curriculum and improve engagement strategies.
• Feedback Implementation: Incorporated student feedback to enhance teaching methods, boosting class participation by 25%.

BCA - Bachelor of Computer Applications - IIBM, Patna (2025-12)

Higher Secondary - Blue Bells Academy, Patna (2022-12)

Matriculation - Gyan Niketan VVC, Patna (2020-12)