Satyam Sharma

Operations & coordination professional with 3+ years' cross-sector experience in hospitality, NGO projects, and event logistics. Skilled in research, reporting, and stakeholder engagement. Seeking to leverage analytical and coordination skills in a research/operations role with growth opportunities.

Project Associate - Pranubhuti Foundation - Delhi

(2021-04 - 2024-10)

• Coordinated training, workshops and community programs impacting 500+ beneficiaries.
• Prepared reports, dashboards, and presentations for funding partners and leadership.
• Managed 3 cross-functional teams, ensuring timely project delivery and stakeholder satisfaction

Operations Associate - Sunstar Residency - Delhi

(2020-09 - 2021-03)

• Oversaw guest onboarding and event coordination, ensuring seamless experiences during peak occupancy.
• Maintained 100% accurate records using hospitality software and Excel.
• Partnered with multiple departments to streamline workflows, improving service delivery.

Team Member (Events & Operations) - Imly Courtyard - Delhi

(2019-07 - 2020-08)

• Supported event and banquet operations, coordinating with staff during high-volume service.
• Assisted management in day-to-day scheduling and logistics.

Industrial Trainee - Internship - Le Meridien - Delhi

(2017-11 - 2018-03)

• Exposure to Front Office, Housekeeping, F&B Service, and Production departments.
• Assisted in guest handling and hotel operations during peak season.
• Gained practical knowledge of hospitality software and guest satisfaction processes.

Bachelor of Hospitality Management - Hospitality Management - IHM Halipur (2016 - 2019)