Satyender Ouga

Highly skilled Senior Service Technician with 4+ years of experience in petrol and electric two-wheelers. Specialized in EV diagnostics, battery systems, motor repair, and controller troubleshooting. Strong leadership ability with proven experience in managing technician teams, improving service efficiency, and ensuring high customer satisfaction in fast-paced workshop environments.

Senior Service Technician at Astranova Mobility (Present)

Leading daily service operations and supervising technician team with advanced EV diagnostics and complex repairs

• Leading daily service operations and supervising technician team
• Handling advanced EV diagnostics and complex repairs
• Improving service turnaround time and workflow efficiency
• Ensuring high-quality service delivery and customer satisfaction

EV Service Technician at Zypp Electric

Diagnosed and repaired EV systems with focus on battery, motor, and controller management

• Diagnosed and repaired EV systems including battery, motor, controller
• Managed field service operations and breakdown assistance
• Improved vehicle uptime through effective troubleshooting

Service Champion (EV) at OLA Electric

Provided end-to-end customer service support for EV vehicles

• Provided end-to-end customer service support
• Handled technical complaints and service escalation
• Ensured quality checks and service documentation

Technician - Petrol Vehicles at Local workshop

Engine servicing, repair and diagnostics for petrol vehicles

• Engine servicing, repair and diagnostics
• Routine maintenance and fault detection

B.A – Delhi University (2025)

Diploma in Mechanical (Two and Three Wheeler) – ITI (2022)

12th – CBSE (2021)

10th – CBSE (2019)