Saugat Insan

Detail-oriented Data Analyst and Business Analyst with hands-on experience in data cleaning, SQL, Python, Excel, and Power BI dashboard development. Skilled in transforming large, multi-source datasets into actionable business insights, executive dashboards, and MIS reports that support data-driven decision making. Built an end-to-end analytics solution on 100,000+ sales records using SQL, Python, and Power BI, and delivered customer analytics for an automotive service business during a Business Analyst internship.

Strong foundation in data visualization, KPI reporting, trend analysis, and cross-functional collaboration, with a B.Tech in Information Technology.

Business Analyst Intern - Shree Grand Automotives Pvt. Ltd. (Renault)

(2025-06 - 2025-07)

• Analyzed customer service behavior across servicing records to uncover trends in service frequency, retention, and customer preferences, informing business decisions.
• Cleaned and organized customer service datasets in Excel to ensure data accuracy for reporting and analysis.
• Built Excel and Power BI dashboards to track service KPIs and customer retention patterns.
• Generated weekly MIS reports for management, summarizing performance metrics and operational trends.
• Presented data-backed recommendations to improve customer satisfaction and service retention, supporting cross-functional decision making.

Bachelor of Technology - Information Technology - Jaypee Institute of Information Technology (2026-06)