Risk Specialist – RCSA - Lloyds Technology Centre - Hyderabad
(2024-06 - 2025-12)
- RCSA programme, led end to end RCSA program covering 11 distinct risk types including Sourcing & Supplier, Business Continuity, People & Places, Anti-Bribery, and Data & Privacy risk etc, ensuring full alignment with enterprise risk management.
- Facilitated cross-functional RCSA workshops, with senior management and business owners across multiple units, identifying control deficiencies and developing corrective action plans with tracked closure.
- Aligned the enterprise risk register, across 11 risk types, streamlining risk identification and classification activities in coordination with Group Risk teams.
- Delivered risk awareness session, across functions, improving risk identification capability and embedding a risk-aware culture within the GCC.
- Detected critical control gaps and evaluated residual risk exposures across enterprise operations, escalating material findings with actionable recommendations to senior management.
Deputy Manager – Risk Advisory - Deloitte Touche Tohmatsu India LLP - Hyderabad
(2023-01 - 2024-04)
- Regulatory Reporting process, conducted end-to-end internal audit reviews for clients, ensuring accuracy, consistency and in compliance with applicable Laws and global regulatory standards.
- Led assurance reviews, across client engagements, identifying control gaps in business processes and implementing corrective measures to mitigate misreporting risk.
- Standardised risk monitoring, methodologies and control effectiveness metrics, enhancing clients' overall risk posture and audit readiness.
- Performed root cause analysis on operational risk incidents and led implementation of corrective action plans, reducing repeat incidents across business units.
- Audit Trail, maintained comprehensive audit trails and testing work papers supporting both internal governance and external regulatory reviews.
Controls Assurance Manager - HSBC Electronic Data Processing (India) Pvt. Ltd - Hyderabad
(2022-06 - 2022-12)
- As a part of Second Line of Defence conducted end-to-end control assessment, ensuring adherence to internal control and compliance with HSBC's global control assurance standards and Group policies.
- Designed tailored control testing scripts, assessing both design effectiveness and operational efficiency of controls.
- Performed root cause analysis for material control gap, implementing timely remediation with end-to-end tracked resolution.
- Prepared and escalated detailed reports, on control gaps, breaches and incidents to senior management, ensuring timely validation and remediation within SLA.
Control Management Specialist - Wells Fargo International Solutions Pvt. Ltd - Hyderabad
(2021-04 - 2022-05)
- Risk Framework, evaluated internal policies, procedures, operational processes controls through risk-based monitoring to ensure alignment with organization's operational risk framework and regulatory obligations.
- Executed control testing programme, assessed control effectiveness on risk mitigation strategies, producing evidence-based documentation for governance reviews.
- Stakeholder engagement, partnered with business owners to fortify control environments and ensure consistent adherence to enterprise risk standards.
- Delivered concise, executive-level reporting of testing outcomes, enabling leadership to assess risk exposure, monitor corrective actions and identify areas requiring attention or escalation.
Independent Testing Specialist – Quality Control - Wells Fargo International Solutions Pvt. Ltd - Hyderabad
(2019-02 - 2021-03)
- Executed independent QC reviews for second line of defence, for control testing and issue validation across all operational lifecycle phases, assessing completeness and conformance against Independent Testing and Validation (IT&V) policies.
- Delivered coaching and actionable insights, to testing teams to enhance control effectiveness and testing quality standards.
- Trend Analysis, produced trend analysis and risk report driving continuous improvement and performance optimisation across multiple concurrent testing engagements.
Quality Assurance Analyst – Complaints - Wells Fargo International Solutions Pvt. Ltd - Hyderabad
(2017-01 - 2019-01)
- Reviewed high-risk customer complaints, related to Auto Loans, ensuring full regulatory compliance across EFTA, FDCPA, UDAAP, SCRA, FCRA, TILA, Fair Lending Act, and Privacy Act.
- Complaint monitoring review, monitored and ensured risk and internal controls were in place to mitigate complaint-related risks.
- Identified trends, in customer complaints to effectively manage regulatory, compliance and operational risk and provided oversight of monitoring systems to facilitate identification and mitigation issues.
Financial Analyst – Default Accounts Payable - Wells Fargo International Solutions Pvt. Ltd - Hyderabad
(2012-08 - 2016-12)
- Invoice review, conducted in-depth analysis of attorney invoices for Bankruptcy and Foreclosure cases across 52 US states
- Authenticated invoice, details using multiple resources and documentation provided by attorneys.
- Researched and processed, invoices accurately to prevent operational losses.
