Memo Chase, Invoice, Sales - Nidhi Impex - Surat, Gujarat
(2025-01)
- Manage memo follow-up processes with US-based clients to ensure timely updates and accountability on diamond consignments.
- Coordinate directly with clients to track diamond movements and align sales opportunities with their ongoing requirements.
- Oversee and improve collections by following up on payments exceeding 30 days.
- Identify and pursue new sales opportunities by maintaining regular communication with existing clients.
- Maintain meticulous records of client interactions and financial transactions for internal audits and reporting.
Talent Acquisition Specialist & Sales - Complete Job - Surat, Gujarat
(2023-02 - 2024-01)
- Handled end-to-end recruitment processes across various sectors including sales, engineering, HR, education, and administration.
- Utilized platforms such as Naukri, LinkedIn, and Indeed to source and screen top-tier candidates.
- Managed offer negotiations, onboarding coordination, and candidate engagement throughout the hiring lifecycle.
- Successfully closed multiple roles including Sales Executives, Managers, Purchase Managers, and CAD Designers.
- Maintained strong communication with hiring managers and ensured timely delivery of qualified candidates.
Business Development Manager, Recruiter & Team Lead - Job Museum - Surat, Gujarat
(2020-08 - 2023-01)
- Spearheaded client acquisition and relationship-building efforts to expand business opportunities and revenue streams.
- Led a team of recruiters and BDMs, overseeing daily operations, target achievement, and performance reviews.
- Collaborated with leadership to execute recruitment strategies and client-specific talent plans.
- Managed internal hiring processes and supported marketing campaigns for client acquisition.
- Streamlined communication between clients and internal teams to ensure successful closures.
Sales Executive - Parshwa Edumentor - Mumbai
(2017-05 - 2018-04)
- Promoted educational test paper programs to school and tuition teachers, improving student assessment delivery.
- Conducted sales presentations and demonstrations to drive adoption and increase product reach.
- Maintained long-term client relationships and ensured customer satisfaction post-sale.
- Coordinated logistics and customer service for ongoing product usage.
Sr. Tele Sales Executive - Smmart Training & Consultancy Services - Mumbai
(2016-06 - 2018-03)
- Drove sales of business training programs to entrepreneurs across India through outbound calling.
- Consistently exceeded weekly sales targets and received recognition as "Best Sr. Telecaller."
- Extracted leads from platforms such as IndiaMART, Fundoodata, and JustDial to expand prospect pool.
- Maintained CRM entries and ensured proper follow-ups and closure of leads.
Sr. CSR / Escalation Team Lead - Epicenter Technologies - Mumbai
(2013-01 - 2015-12)
- Delivered customer support for LG appliances, handling escalations and complex service issues across India.
- Promoted to Escalation Team Lead based on consistent performance and customer satisfaction scores.
- Led a team of 30+ customer service reps, conducted training, and monitored daily KPIs.
- Liaised with Sales and Service managers across regions to resolve high-level client concerns.
Sr. Telesales Executive - Tele Access Services Pvt. Ltd - Mumbai
(2009-07 - 2012-12)
- Conducted outbound sales for life insurance products through cold calling and lead referrals.
- Advised clients on insurance options tailored to their needs and financial goals.
- Achieved and surpassed sales targets consistently by employing persuasive communication techniques.
- Contributed to team productivity by mentoring junior agents and sharing best practices.
