Leadership Roles with Global Capability Center
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Experienced in leading business transformations and solutions globally for 18+ years, specializing in shared services (GIC/Captive) strategy and change management to drive transitions, global service delivery, and operational excellence. Skilled in gaining consensus and executive sponsorship for strategic and tactical initiatives from critical internal and external stakeholders.
Services / Capability practices across multiple dimensions and industries, including investment banking, insurance broking, CPG, and Retail.
Established and stabilized a hybrid operating model for financial shared services across five geographies with a vital hub and spoke governance structure and multi-language capability. Culturally immersed through various international assignments across the US, UK, Europe, Australia, and South Africa, with the ability to understand and influence stakeholder groups.
Advocated for corporate shared value strategy, program partnership development, and practice implementation to develop responsive sustainability programs, engaging with impact investing investors and platforms to evaluate various innovative financial instruments to create sustainable impact for UNSDGs and ESGs. Designed and prototyped Tech for Good solutions utilizing new-age technologies such as digitalization and imaging, robotic automation, CRM-enabled relationship management, blockchain, artificial intelligence, and big data analytics.
Building on a vision to leverage and orchestrate a globally connected ecosystem of impact funders, implementers, validators, and beneficiaries toward efficient value creation and exchange. A platform that considers data as the new dollar and produces a network effect for scale, optimization, and control. The platform allows real-time program-level customization in Livelihood, Health, Education, and Distribution.
It is plug-and-play with an open architecture for faster adaptation and ease of deployment.
Global Service Delivery & Governance | Business Transformation & Process Re-engineering | Innovation & Digital Strategy | Stakeholder Management &
Collaboration | Risk & Knowledge Management | Talent Development & Leadership | Financial Acumen & Cost Leadership
Mastering Design Thinking – MIT Sloan School of Management
