Saurabh Gupta

QA professional with 15+ years of experience in end-to-end web and mobile testing, combining strong manual testing expertise with automation using Playwright, Selenium, Appium, and Ranorex. Experienced in validating critical customer journeys, regression and smoke testing, cross-browser/device compatibility, production deployments, hotfixes, and third-party integrations. Strong background in defect triage, incident escalation, CI/CD with Jenkins, and clear asynchronous communication with distributed development teams.

Proven ability to work independently, identify revenue-impacting issues quickly, and maintain rigorous QA processes across Agile and DevOps environments. Well positioned to support Shopify storefront, checkout, subscription, and e-commerce quality operations.

Sr QA Consultant at GNC (2017-09 – Present)

• Responsible for Salesforce SFSC & SFCC) functional testing of E-commerce, Shopify applications.
• Managed test cases and defects using qTest and Azure DevOps.
• Developed automation scripts using Selenium and Playwright.
• Collaborated with US teams and stakeholders for requirements gathering and estimation.
• Defined test strategy, automation framework, and test planning activities.
• Monitored and optimized defect density, SLAs, test coverage, and test execution efficiency.

Sr. Quality Assurance at INTERTEK India Pvt Ltd (2014-11 – 2017-09)

• Creating Automation Test Scripts using Selenium web driver and JAVA TestNG.
• Leading QA Team, Prepare Test Plan, Test Script, and Test scenarios as per functionality and design specifications.
• Prepare bug and Test report and reporting to QA manager.
• Collaborated with the US team, developers, and clients during an on-site visit to Chicago, USA, to enhance project coordination and delivery.

Software Test Engineer Mobile Apps Testing) at CYBERTECH System & Software Ltd CSSL (2014-01 – 2014-11)

• Integration Testing of ESRI Maps with SharePoint Application.
• Create Sites and Sub sites under SharePoint and Publishing SharePoint server.
• Integration Testing of GIS map with SharePoint Features.

Project Engineer at Wipro Technology (2011-03 – 2014-01)

• Testing Major Internal applications of CITI.
• Applications like Virtual Tech, Citi Marketplace, OneReset, One Approval, Resolve IT, etc.
• Performing black box and performance testing Load of the applications. Perform System Testing, Functional, Regression, Sanity and UAT Testing.

Junior Software Engineer Database, ETL testing) at Zenith InfoTech Ltd. (2010-07 – 2011-02)

• Perform Database Testing, backend testing on SQL server. Work on SAAS Tool and monitoring the performance.

Post Graduate Diploma in Computer Application – IGNOU (2012-03 – 2015-03)

Bachelor of Science in Information Technology – Mumbai University (2007-03 – 2010-06)