Cash Application Specialist - Signify Innovation India Ltd. - Noida, India
(2024-12 - 2026-05)
- Did transition from Poland to bring the business in India GFSC office for Great Britain & Ireland as well as the NBMC market including the 17 company's code.
- Responsible for applying and clearing the daily incoming payment in both countries on a daily basics.
- Responsible for clearing & write off as per request raised by the collector.
- Responsible applying for the deduction, for example credit note & debit note also request raised to customer for credit note.
- Initiate the refund as the collector requested.
- Applying the zero payments as well.
- Working with multiple teams to reduce the unapplied cash also unidentified deduction.
- Preparing the dashboard for weekly calls to present the data to the stakeholder.
- Resolve the query of the stakeholder over the emails and calls.
- Payment transfer to different kernels as well as different GL's.
- Raise a request to collector as well as stakeholder lack of remittance detail of received payment.
- Handling the couples of banks accounts to maintain the incoming cash and apply.
- Responsible for reconciliation of GL's on a daily basics.
Senior Executive - Johnsons Controls - Gurgaon, India
(2021-12 - 2024-11)
- On an ongoing basis and in a timely manner, accurately applies cash collections to the customer's account using appropriate accounting and business management software.
- Post ACH, wire transfer and deposits to appropriate GL cash accounts.
- Assists with return credit memo worksheet sorting.
- Transfer the daily lockbox files from bank websites to the appropriate network folders for automated payment application or rejection.
- Perform timely and accurate application of daily receipts and reconcile cash balance to general ledger account daily.
- To resolve cash application issues presented by internal sources such as customer service and collections and communicate resolution to requestor.
- Perform quality assurance and compliance in AR related activities.
- Audit/check and verify daily deposits entered by onshore outsourcing company daily cash balancing.
- Interaction with on shore internal staff and rectification of all issues raised.
- Assist Onshore personnel in maintaining daily cash reconciliation spreadsheets for each lockbox and resolving cash reconciling items.
- Identify processing exceptions that inhibit application efficiencies and recommend solutions.
- Remittance advice reconciliations for all payments
- Ensure all payments are matched & allocated within agreed timelines.
- Continuous process improvements for cash applications.
- Meet Cash Application KPI's.
Senior Process Executive - Global Growth Arrevio Private Limited - Faridabad
(2020-11-10 - 2021-12-17)
- Reviewing all the received payment in the form of ACH, Wire, Credit Card, Checks are posted within 48 hours TAT.
- Ensuring payment is getting applied against correct customer/invoices (Pairing)
- Internal quality check to applied payments.
- Preparing strategies to resolve unidentified and unapplied payments at earliest to reduce current liabilities on company and show correct AR balance.
- Proposing aged unapplied cash for escheatment.
- Ensuring write-offs are done on timely manner and on correct GL.
- Reviewing and approving inter-company settlements and Netting Transfers.
- Helping team in resolving customer or collector's queries.
Senior Process Executive - Exl services - Noida
(2018-10-09 - 2020-11-09)
Worked in a stringent timeline-based project for cash application and exception handling for one of the US largest logistics companies. The main responsibilities included.
- Research on the account and determine the reason of unapplied cash.
- Contact the customer through email in case of incomplete, missing or no remittance.
- Send letters for overpayment to confirm if it can be used against open AR.
- Research, Initiate and approve refund to the customer wherever necessary.
- Worked with a very challenging ERP and business process with extensive exception handling.
- Research and apply the unapplied cash against the correct invoices.
Process Associates - GENPACT INDIA - Gurgaon
(2015-03-27 - 2018-10-04)
- Making a payment as per client requirement against Claim Indemnity, Claim Expenses, Reinsurance and Return Premium.
- Update cash book EUR, USD & GBP on daily basis.
- Identify the correct premium against correct policy# also cash posting for correct policy# in Cash application.
- Preparing manual invoice as per client requirement.
- Resolve all queries by Email & Telephonic from client side.
- Prepare MIS report like Claim Report, Cash Flow to Corporate, DUA Report and Offshore Energy Report.
- I was a part of system migration from NAS400 to PinJ application.
