AR (ACCOUNTS RECEIVABLE) - CREDENCE - PUNE
RCM, O TO C, COLLECTIONS - US HEALTH CARE (MEDICAL BILLING)
- Handling a large portfolio of customers for debt collection for Walgreens Boots Alliance.
- Prioritizing customer accounts based on their total past due balance and aging bucket.
- Contacting customer (Verbal & Non – Verbal) based on the collection strategy.
- Preparing debt report and analyzing the past due trend of the customers.
- Reconciliation of customer accounts.
- Preparation of debt report for supplier funding customers.
- Coordinating with cash application team for payment allocation of open invoices.
- Understanding and resolving various customer queries.
- Resolving various disputes raised by customers.
- Coordinating with billing team to raise invoices and update correct details.
- Setting credit limit for customers in SAP.
- Preparation of credit limit breach report and analyzing the list customers that have breached their credit limit.
- Raising request for credit limit based on the customer's Experian credit report.
- Extracting debt report of customers to analyze the aging of invoices due.
- Clearing various general ledgers in SAP at the end of each month.
- Clearing customer accounts.
- Extracting invoices, credit notes and statement of account.
- Preparing Debtor pack reports for pharmacy customer accounts.
- Clearing intercompany and contra customer accounts against the vendor account balances.
- Contacting/chasing customers on High Radius application.
- Raising disputes on High Radius.
- Updating Notes, Call logs, emails and promise to pay on High Radius.
- Analyzing the past due trend based on the reports on High Radius.
