Quality Analyst - Visionet Systems Private Ltd - Bangalore, Karnataka
(2023-07 - 2026)
- Spearhead post-closing (servicing) quality audits and deep-dive document reviews utilizing core Loan Origination Systems (LOS) including Encompass and Lending QB.
- Manage complex indexing and structural data extraction audits for high-priority PHL and BSI accounts.
- Conduct analysis of recordable and unrecorded collateral disclosures—such as Warranty Deeds, Mortgages, Assignments, Affidavits, and Releases—cross-verifying fields with Clear Title and HUD records.
- Validate key parameters including borrower identity, transaction price, loan thresholds, mortgage riders, legal definitions, notary endorsements, and signature executions.
- Update quality dashboards weekly with operational compliance trends, execution bottlenecks, and error analytics for strategic management review.
- Train and mentor incoming hires on compliance workflows and operational checklists, evaluating production batches to provide structured feedback loops.
Senior Quality Analyst - Moder Solutions India Pvt Ltd
(2021-12 - 2022-10)
- Evaluated production-level file pipelines against strict client Service Level Agreements (SLAs) to guarantee total baseline alignment.
- Monitored daily and weekly QC parameters, consistently exceeding target process sampling mandates.
- Executed rigorous internal and live audits to flag active processing discrepancies, distributing detailed trend logs to minimize errors.
- Maintained external defect logs by aggregating field queries from end-clients and operational teams.
Senior Associate - Visionet Systems Private Ltd - Bangalore, Karnataka
(2018-06 - 2021-03)
- Stepped directly into operational production workflows during peak volume shifts to secure target Turnaround Time (TAT) thresholds.
- Executed validation adjustments and system calibrations based on incoming regulatory shifts.
- Disseminated updated client parameters and standard processing guidelines across operational lines.
Associate - Firstsource Solutions Ltd
(2021-03 - 2021-11)
- Verified high-volume data inputs and confirmed processing checklist items for standard mortgage tracks.
- Maintained an optimal production velocity to clear critical settlement backlogs under aggressive timelines.
- Extended processing availability via flexible hours whenever required to balance operational demands.
