Saya Mahajan

Data-driven Business Analyst with 8 years of experience in logistics and supply chain analytics. Skilled in SQL, Power BI, Python, and Advanced Excel, delivering actionable insights through dashboards, forecasting, and performance analysis to support strategic decision-making.

Business Analyst – Pharma Unit - Celcius Logistics Supply Chain

(2025-01)

• Perform monthly & quarterly revenue forecasting and planning to support business targets and capacity planning.
• Conduct route optimization analysis to improve delivery timelines and cost efficiency.
• Analyze and reconcile POD, shipment, and billing data to ensure accurate invoicing and prevent revenue leakage.
• Build Power BI dashboards for sales performance, SLA adherence, and operational KPIs.
• Support business strategy through analysis of customer trends, lane-wise performance, pricing, and profitability.

Assistant Manager – Store Shelving Operations - Mahindra & Mahindra – Spare Business Unit

(2023-07 - 2024-12)

• Managed end-to-end shelving store operations including put-away, picking, MRP handling, packing, dispatch, and reconciliation.
• Ensured accurate invoice, documentation, and compliance with inventory and store health standards.
• Led inventory accuracy audits, 5S audits, and store health reviews, improving compliance and audit performance.
• Created Excel-based reports to monitor inventory KPIs and support management reviews.
• Awarded AFS Quarterly Division Excellence Award for consistent operational performance.

Associate – Gateway Operations (PST) - Delhivery

(2021-09 - 2023-06)

• Resolved operational issues through structured problem-solving and root cause analysis.
• Supervised and mentored two executives, ensuring task compliance and process discipline.
• Conducted weekly reviews on bin accuracy, Kaizen initiatives, and quality claims, supported by analytical reporting.
• Improved process efficiency through cross-functional coordination and continuous improvement initiatives.

Project Executive - ProstarM Info System

(2021-03 - 2021-08)

• Managed projects end-to-end, ensuring timely delivery within budget and scope.
• Monitored schedules, risks, and resources while coordinating with internal teams.
• Supported sales operations and process optimization initiatives through reporting.

Operations Analyst – Zonal Control Tower - Flipkart India Pvt. Ltd.

(2017-07 - 2021-02)

• Monitored and controlled shrinkage metrics for the West region, supporting loss-prevention strategies.
• Conducted regular 5S and security audits across warehouses to ensure SOP compliance.
• Delivered weekly performance reports and dashboards to leadership with data-backed insights.
• Supported operational decision-making through KPI analysis and trend reporting.

Data Science, Machine Learning & AI - Data Science, Machine Learning & AI - IIT Madras (Intellipaat Institute) (2023 - 2023)

MBA - Operations (Supply Chain) - Welingkar Institute of Management (2021 - 2021)

M.Com - E-Commerce - B. K.

Birla

College, Kalyan (2017 - 2017)

B. Com - Commerce - R. K.

Talreja

College (2015 - 2015)