Sayali Raul

Detail-oriented professional with 4+ years of experience in operations, customer communication, and reporting, transitioning into content writing. Skilled in research, documentation, and transforming complex information into clear, structured, and engaging content. Strong attention to detail with a passion for storytelling and academic-style writing.

Sr. Process Associate at Wovv Technologies (2021-10 – 2026-03)

• Managed customer communication, digital solutions coordination, and reporting in a fast-paced environment
• Managed customer communication and resolved queries with clarity and precision
• Coordinated with mall management for the implementation of digital solutions
• Maintained and analysed daily sales records with high accuracy
• Prepared monthly MIS reports and structured performance data
• Conducted follow-ups and monitored new integrations
• Handled multiple projects simultaneously while maintaining documentation quality

Admin executive at Champions Academy (2020-07 – 2021-09)

• Managed administrative operations, including student records and examination paper preparation
• Maintained student admission records and backend data systems
• Prepared and formatted examination papers for online assessments
• Ensured accuracy and organisation in documentation

Commercial Officer at Voltas Ltd (2016-12 – 2018-01)

• Handled financial reporting, record verification, and documentation of commercial activities
• Generated MIS reports from SAP and structured data into usable formats
• Maintained and verified financial records, including bad debts
• Compared actual vs budgeted expenses and documented findings
• Generated invoices and handled documentation for AMC and spare parts

SSC – Convent Girls' High School (2011)

HSC – Lala Lajpatrai College For Commerce and Economics (2013)

TYBcom in Commerce – Lala Lajpatrai College For Commerce and Economics (2016)

MA in English – Sikkim Manipal University