Pre-Sales Solution Consultant at RDASH (2025-06 – Present)
Enterprise deal enablement, discovery and solutioning
- Discovery & solutioning: Supported Senior Account Executives and partnered with the CEO and CBO, leading discovery sessions to capture requirements and tailor the product; led process mapping and technical feasibility assessments for Tier-1 clients including Shapoorji Pallonji, Aditya Birla Group and Sterling and Wilson.
- CIO / CTO advisory: Worked with CIOs, CTOs and senior leaders at established corporations to optimize processes and design systems their teams could use easily, with transparency and simple solutions that support organizational goals.
- Delivery coordination & handoff: Coordinated with internal technical teams to deliver tailored solutions and handed off closed deals to implementation, supported by handover SOPs I authored.
- Pipeline, proposals & SOWs: Drove technical solutioning across a ₹5+ Cr pipeline (40% deal closure rate); authored technical proposals, complex SOWs and objection-handling documentation to streamline procurement.
- Sales enablement: Wrote standardized pre-sales discovery playbooks that ramped up Senior Account Executives and regional sales leaders, accelerating deal velocity by 25%.
- Voice of customer to engineering: Synthesized enterprise operational friction points into structured technical requirements, directly influencing core product roadmap decisions.
Implementation Consultant at RDASH (2025-06 – Present)
Customer onboarding, PLG and post-sales delivery
- PLG model: Designed and built a self-serve onboarding engine and segment playbooks for SMB clients, single-handedly managing 100+ concurrent accounts and securing automated recurring renewals.
- Enterprise rollout: Directed rollout, workflow optimization and user training across a ₹70 Lakh portfolio (30+ enterprise clients) in the South region, including Amazon India, Zepto, Blinkit, Smartworks, Mahindra Group and Vijay Sales.
- In-platform support: Embedded a centralized ticketing and query-resolution system inside the platform, tracking product drop-off points and reducing issue turnaround time by 40%.
Client Solutions & Operations Intern at SAGE MEDIA (2024-01 – 2024-06)
Digital Marketing & Creative Production Agency
- Managed project scoping, execution workflows and deliverables for 50+ client accounts, with a 50% repeat business rate.
- Supervised teams of brand managers, photographers and designers, delivering 100% of milestones on time within budget.
