Guest satisfaction
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My short term goal is to get a job in reputed company.
and my long term goal is to achieve a good position where i can build my carrer and help the organization too.
I will happy the Guest i can clean room properly
Client Support Specialist | 2.5 Yrs Experience | SLA Compliance | Cross-functional Coordination | Customer Satisfaction
Results-driven Quality Assurance Lead with 4+ years of experience in BPO and contact center operations, specializing in quality management, team leadership, and process improvement. Proven expertise in managing onshore/offshore QA teams, driving calibration accuracy, and enhancing customer satisfaction through data-driven strategies. Skilled in creating SOPs, SOWs, and performance frameworks, with hands-on experience in tools like Looker Studio, Zendesk, and Power BI. Demonstrated success in reducing QA process time through automation and improving CSAT and operational efficiency
Customer satisfaction Guest relation
Satisfaction
Customers satisfaction
Customer satisfaction
Job satisfaction
Full stamina and satisfaction
