Data Management, QA Testing & Social Media Marketing Intern at BLE SpeakUp (Operated by PPS AI Technology Sdn. Bhd.) (2026-04 – Present)
- Developed a Student Management Application using React, integrating it with the company's WordPress platform to streamline student data management.
- Built and customized WordPress plugins tailored to the specific requirements of BLE SpeakUp students and internal workflows.
- Managed and maintained student course data, ensuring accurate records and efficient data organization.
- Performed QA testing on custom WordPress plugins and platform features in the staging environment.
- Documented test results (Pass/Fail/Error cases), capturing screenshots and maintaining detailed reports in Google Drive for developers and stakeholders.
- Identified bugs, verified fixes, and collaborated with the development team to improve application quality and user experience.
- Managed social media content distribution across YouTube, Instagram, Facebook, X (Twitter), TikTok, and RedNote to increase visibility among Chinese-speaking learners.
- Assisted in publishing promotional content and course information across multiple platforms to support digital marketing initiatives.
Data & Workflow, Growth Analytics Freelancer (3+ Years) at YouTube & Instagram Content Operations (2022-06 – Present)
- Automated reporting workflows, reducing execution time by 40%.
- Conducted A/B testing on content metadata, improving CTR and retention.
- Built structured data tracking standards, reducing errors by 88%.
- Delivered KPI-based insights to improve operational performance.
- Increased engagement from 50K to 3M monthly views using analytics-driven strategy.
- Implemented automated scheduling and KPI monitoring processes.
Cloud Solutions Architect Intern (Process & Compliance Exposure) at HostUp Cloud Pvt. Ltd. (2024-12 – 2025-02)
- Optimized data pipelines, reducing latency by 40% and improving throughput by 25%.
- Supported scalable cloud architecture for real-time analytics use cases.
- Integrated security measures, reducing vulnerabilities by 35%.
