Saysha Bansal

People-focused HR Professional with a strong grounding in psychology, employee wellbeing, and workplace behavior. Experienced in supporting talent processes, guiding teams, and managing communication across diverse groups. Interested in roles that blend people support, problem-solving, and program coordination to help create positive and productive workplaces.

Also brings experience in wellness initiatives, community engagement work, and handling sensitive concerns with care, helping teams grow through thoughtful support and clear communication.

Client Operations & People Support at InnerGize (2025-05 – 2025-12)

Managed high-volume client interactions and supported partner engagement initiatives

• Managed high-volume client interactions (200+ cases), ensuring structured follow-ups, documentation, and service continuity
• Supported client onboarding by assessing requirements and communicating service processes, improving engagement and retention
• Handled IVR and inbound support calls with a focus on resolution, empathy, and data confidentiality
• Converted 150+ psychologists and psychiatrists into active partners through structured outreach and relationship management
• Coordinated B2B partner communication, engagement initiatives, and retention programs
• Maintained records, reports, and internal coordination aligned with organizational processes

HR & Talent Acquisition at Sphere Com Services Private Limited (2023-02 – 2025-04)

Managed talent acquisition, onboarding, HR operations, and employee engagement

• Closed 20–30+ positions across sales, operations, and corporate roles within defined TATs
• Coordinated joining formalities, induction, and HRMS updates with zero audit issues
• Maintained employee records with 99% data accuracy
• Supported employee engagement initiatives, improving participation by 25%
• Assisted in conflict resolution and policy clarification, contributing to lower attrition
• Coordinated attendance, leave, and payroll inputs for monthly salary cycles

HR Intern at Sphere Com Services Private Limited (2022-04 – 2022-09)

Supported HR operations, talent processes, and employee documentation

• Assisted in resume screening, shortlisting, and interview coordination across departments
• Supported end-to-end onboarding processes, including documentation and employee communication
• Maintained confidential employee records and HR documentation with accuracy
• Assisted HR operations and administrative tasks, ensuring smooth internal processes

Freelance Writer at Independent (2020 – 2022)

Created research-driven content for international clients

• Delivered research-driven, SEO-optimized content for international clients
• Collaborated with international clients from US and UK while adhering to timelines and brand guidelines

Executive MBA in Business Administration – IIM Indore (2026 – 2028)

M.A. in Psychology – NILLM University (2024 – 2026)

B.A. in Psychology – Indira Gandhi National Open University (2019 – 2023)

12th in Arts Stream – CBSE Board (2018 – 2019)