Sayuj Sasikumar

MBA in Marketing and Logistics with 1+ year of experience at Amana Toyota in a process-driven dealership environment. Experienced in requirement coordination, follow-up management, stakeholder communication, issue resolution and maintaining continuity across customer-facing processes. Strong foundation in coordination, documentation-oriented work, prioritisation, negotiation, MS Excel and process discipline. Targeting early-career Logistics, Supply Chain and Supply Chain Analyst opportunities.

Sales at Amana Toyota (2023-01 – Present)

• Coordinated with customers throughout the sales process, accurately capturing requirements and maintaining timely follow-ups.
• Managed multiple customer requests and follow-ups while maintaining attention to timelines, service quality and process continuity.
• Communicated product, availability and process-related information clearly to support informed customer decisions.
• Handled customer queries and concerns professionally, using problem-solving and escalation awareness to support smooth issue resolution.
• Applied negotiation and interpersonal skills to manage expectations and work toward mutually suitable outcomes.
• Maintained organised customer interactions and follow-up activities, supporting consistent day-to-day operational flow.
• Collaborated with colleagues to coordinate customer needs and maintain smooth handoffs across routine dealership activities.
• Developed strong time management, adaptability and attention-to-detail skills in a fast-paced, target-oriented environment.

MBA in Marketing and Logistics – Bengaluru North University (2022-01 – 2024-12)

Bachelor of Business Administration – Kannur University (2019-01 – 2022-12)