Quality Analyst
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Resourceful and adaptable professional with experience across banking, software testing, and web development. Skilled in organization, analysis, and problem-solving, with a keen eye for process improvement and teamwork. I bring a unique mix of technical know-how and administrative strength, making me efficient in both operational and digital environments.
I have worked as a Branch Operator at South Indian Bank, where I handled customer inquiries, managed transactions accurately, and ensured smooth daily operations. Alongside this, I gained experience in manual QA testing for web, mobile, API, and desktop applications, performing functional, regression, smoke, and UAT testing while collaborating closely with developers to track and resolve defects.
On the technical side, I have built dashboards and reports using HTML, EJS, and JavaScript, converting raw data into clear, user-friendly charts and visual insights based on client requirements. I am comfortable understanding client needs, processing data, and designing intuitive visual outputs.
Additionally, I have worked on GDPR research and documentation, giving me awareness of compliance, data privacy, and structured reporting. Overall, I bring a strong mix of operational reliability, analytical thinking, customer focus, and technical skills, making me effective in data-driven, client-facing roles.
I hold a Bachelor’s degree in Commerce with a specialization in Business Management and a Master’s degree in FinTech. In addition, I have completed a Full Stack Development diploma from Entree, which strengthened my skills in web technologies, data handling, and understanding user-focused digital solutions.
