Sejal

Dedicated and detail-oriented Accounting graduate with 1.6 years of professional experience in a customer-facing BPO role. Possesses a strong foundation in accounting principles, regulatory standards, and data analysis. Seeking an entry-level position to apply academic knowledge and professional experience to contribute to organizational success.

Customer Service Representative (Travel Domain) - Concentrix - Bhubaneshwar

• Managed customer inquiries and resolved issues efficiently, ensuring high satisfaction ratings.
• Utilized strong data analysis skills to track metrics and improve process workflows.
• Demonstrated adaptability and professional communication in a fast-paced environment.

Bachelor of Commerce (Honours - Accounts) - Accounting - Jamshedpur Women's University

Intermediate - St. Joseph's Convent High School