Sejal Laad

SAP BusinessObjects professional with 5 years of experience in Business Intelligence, enterprise reporting and SQL. Strong experience in SAP BusinessObjects, including Web Intelligence (WebI), Universe Designer (UDT), Information Design Tool (IDT), and Central Management Console (CMC). Experienced in developing and enhancing reports, creating and modifying universes, writing and optimizing SQL queries, validating universe integrity, and troubleshooting reporting issues.

Skilled in translating business requirements into effective reporting solutions, optimizing report, query performance and supporting enterprise reporting environments. Strong analytical and problem-solving skills with a focus on delivering reliable, scalable, and business focused BI solutions.

SAP Business Objects Developer | Canopi Application - Amdocs India - Pune, Maharashtra

(2022-07)

• Strong experience in SAP BusinessObjects development, including Web Intelligence (WebI) report development, Universe Designer, SQL, report customization, universe development and query optimization.
• Skilled in gathering and analyzing business and data requirements and translating them into effective BI and reporting solutions.
• Experience across the analysis, design, development, implementation, deployment, and maintenance of Business Intelligence applications.
• Hands-on experience in developing interactive reports and dashboards to deliver meaningful business insights.
• Experience with SAP BusinessObjects tools including Web Intelligence, Universe Designer, Information Design Tool (IDT), and CMC.
• Experienced in designing reporting-ready data models and developing enterprise reports using Power BI and SAP BusinessObjects.
• Strong data analysis and problem-solving skills, with the ability to translate business requirements into scalable and user-friendly BI solutions.
• Experience in understanding business requirements and supporting the development of BI reports and analytical solutions.
• Hands-on experience in SQL-based data analysis, including data extraction, validation, and troubleshooting of reporting issues.
• Experience in developing and maintaining Web Intelligence (WebI) reports based on business requirements.
• Strong understanding of the Business Intelligence reporting lifecycle, including requirement analysis, development, testing, deployment, and production support.
• Experience in troubleshooting report and data-related issues and coordinating with different teams to ensure timely resolution.
• Familiarity with working in an enterprise application support environment, including incident analysis, issue resolution, and monitoring.

Software Developer - Amdocs Managed Services

(2021-06 - 2022-06)

Amdocs Managed Services contracted with AT&T (American Telephone & Telegraph) to provide Mainframe and Midrange application support services for Production End-to-End environments according to defined and negotiated agreements. This includes Application Services, Production Support Center Services, Technical Application Support Services, Deployment and Release Management Services (Change Management) and Business Optimization Services.

• Provided production support for critical systems, ensuring high availability and performance.
• Monitored system health, investigated incidents and resolved issues promptly to minimize downtime.
• Document support procedures, best practices, and incident resolutions for knowledge sharing and continuous improvement.
• Assisted in deployment of applications and updates, ensuring smooth rollout and minimal disruption.
• Managed system backups and restores, achieving 100% data recovery rate and minimizing data loss risks.
• Collaborated with development teams to streamline development processes and optimize release cycles.
• Implemented security best practices and compliance standards for Azure resources and pipelines.
• Automate routine tasks and processes using Azure DevOps pipelines, improving efficiency and reliability.
• Experienced in Main Frame to AWS migration, adept at seamless transitions, optimization, and minimizing disruptions
• Implement monitoring and alerting solutions to proactively identify and address issues.
• Conduct root cause analysis for incidents and implement preventive measures.

Bachelor of Technology - Medicaps University (2017-08 - 2021-05)