Salon manager - Fons spalon - hiranandani meadows thane
(2018-08 - 2019-03)
- Managed a team from verious backgrounds.
- Work with software system of data and records.
- Congregation with costmetologist and dermatologists.
- Creating coordination and communication to promotion of the Business.
- Creating monthly and yearly target for the employes.
- Over exceeded the target by 50%.
Salon manager - Atul patils unisex salon and spa - bhiwandi
(2021-11 - 2022-09)
- Managing buisness and data,staff, payments of employees promotions and decision to take.
- Archive personal target and behaviour to succeed in the role, created the new software system of online data,Maximum profitability and Increasing leading opportunity for Business finance.
- Creating the new planning buisness unit.
- Reducing stock of products with 60% by implementing a quicker ordering system.
- Creating monthly targets.
- All over responsibility for ensuring the business archives it's sales and service objectives.
- Recosting the service.
- Improved the offer, packages, membership skims share each month to keep the business at the running position in profits.
- Recruiting new employee persons and successfully Managing the team toward success.
CRM (Customer relationship management) - Maya developers
(2023-07 - 2024-08)
- Build and maintain relationships with clients.
- Escalating & resolving the concerns as raised by clients.
- Coordinate with Internal departments to ensure that the business needs are fulfilled effectively.
- Responsible for leading the Post Sales CRM Operations, payments and collections.
- To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc.
- To prepare various reports on daily, weekly and monthly basisGood hands on experience in excel. formulas and have handled beans (Sales Tracking Software)
- Aloting clients loan files to banks according to their profile documentations to successfully approved for loan.
- Assist clients in selecting the most suitable home loan product for their needs and Guide clients through the application process, including completing necessary paperwork and submitting required documents.
- Maintain regular contact with clients to provide updates on their loan applications.
CRM Executive (Customer relationship management) - Shakti group
(2024-09 - 2025-08)
Reason for leaving: Personal reasons – needed to return to hometown.
- Acted as the single point of contact for clients for one major residential and commercial site.
- Independently managed one residential and commercial project site, overseeing complete post-sales operations and client servicing.
- Acted as the single point of contact for all client communication, collection, registration,managing queries, documentation, and updates.
- Drafted and processed client property agreements with accuracy and compliance.
- Coordinated all possession formalities, ensuring smooth handovers and final documentation.
- Managed MSEB meter connection procedures, directly coordinating with the electricity board for timely installations.
- Took complete responsibility for sales, including attending client inquiries, conducting site visits, explaining project details, and closing inventory sales.
- Coordinated with banks for home loan processing, including application tracking, documentation, and ensuring timely disbursements.
- Maintained CRM software records, organized follow-up systems, and ensured client satisfaction through prompt and professional support.
