Client Officer - Fored Overseas Education Consultancy - Chennai, India
(2017-12)
- Coordinate with Associate Agents for the application process.
- Manage the Application team workload appropriately to meet deadlines and students' needs.
- Handling the application process for 150+ students every intake.
- Application and Admission Specialist for multiple countries (UK, Australia, Canada, USA, Germany, Ireland, France, Netherlands, Sweden).
- Converting students from a non-partner university to a partner university.
- Clarifying Students' Application-Related Doubt.
- Providing Guidance to Visa Process.
- Increasing company revenue.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Automated office operations, managing internal communications, correspondence, record tracking, and data analysis.
Tutor - Karunalaya - Chennai, India
(2012-06)
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Prepared and administered tests to assess student understanding of course material.
- Assisted students in developing effective study habits and strategies for success in school.
- Encouraged students to ask questions about topics they did not understand.
- Maintained accurate records of student attendance and progress.
- Organized group activities that allowed students to practice problem-solving skills collaboratively.
TME - Just Dial Limited - Chennai, India
(2017-02 - 2017-07)
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Greeted customers in a friendly, professional manner on the phone.
- Initiated outbound calls to prospective clients using scripts.
- Maintained up-to-date knowledge of company products and services.
- Utilized customer relationship management software for tracking leads and sales efforts.
- Created reports detailing telemarketing activities and results.
