Serlin C

Dedicated and detail-oriented professional with hands-on experience in healthcare administration, publishing, data entry, and education support. Known for being reliable, people-friendly, and quick to adapt — someone who takes initiative and takes pride in getting things right the first time.

Receptionist at Hariharan Diabetes and Heart Care Hospitals

• Greeted and guided patients and visitors, creating a welcoming and calm front-desk environment.
• Managed patient records using a Hospital Information System (HIS) — keeping data accurate and up to date.
• Coordinated smoothly with clinical and administrative departments to ensure patients received timely support.
• Handled a busy flow of incoming calls, walk-ins, and appointment scheduling without dropping the ball.
• Directed people clearly and confidently, making their experience at the hospital as stress-free as possible.
• Collected payments from patients and ensured accurate settlement of accounts with the finance department.

Paginator at TNQ Books and Journals

Worked as a paginator for 8 months, laying out book and journal content to meet professional publishing standards.

Data Entry Operator at VRT Logistic Solutions

Spent 8 months formatting and managing data in Excel, ensuring accuracy and consistency across records.

Junior Production Assistant at Entrayn Education Technologies

Assisted in recording and compiling educational videos for 11 months.

• Reviewed uploaded content on the company website and reported quality issues to the development team.

B.Sc. in Computer Science – Vel's College of Science (Madras University)

Class 12 – Jaya Gopal Garodia Government Girls Higher Secondary School

Class 10 – Jaya Gopal Garodia Government Girls Higher Secondary School