Shaik

High-energy, versatile professional combining strong customer service expertise with advanced business and operational insights. Brings a strategic approach to client engagement, using active listening and market awareness to resolve complex customer inquiries and foster brand loyalty. Adept at managing fast-paced retail workflows, utilizing medium POS and inventory management systems, and collaborating with cross-functional teams to streamline day to day store efficiency and maximize revenue.

Sales Assistant at ENOC L.L.C (2022-11 – 2026-06)

• Brand Promotion
• Stock control
• Face to face selling
• Inventory Process
• SAP Invoices Posting
• Handled high-pressure situations calmly
• keeping store operation teamless during peak hours
• Demonstrated products effectively leading to increased sales conversions
• Delivered exceptional after-sales service, encouraging repeat business
• Maintained knowledge of current sales
• Promotions helping customers make informed buying decisions
• Built strong relationships with regular customers for repeat business
• Utilised excellent communication skills to provide detailed product information
• Handled cash transactions swiftly, ensuring accurate accounting at end of each shift
• Improved customer service by efficiently
• handling queries and complaints
• Balanced multiple tasks simultaneously
• Maintaining high-quality customer care
• Followed company procedures and guidelines for smooth retail operations.

Sales at NEW TRINETRA JEWELLERS (2016-07 – 2022-02)

Advises customers on fine jewellery purchases, drives store revenue, and maintains product expertise.

MBA – Sri Sai College of IT and Management (2021-05)

BCOM – Vignan Degree College (2019-04)

Board of Intermediate – Vignan Junior College (2016-03)

Board of Secondary Education – Najmul Ameen English Medium High School (2014-03)