Shaik Afreen
Customer Support Associate
Talent
BengaluruMember since May 7, 2026
Communication SkillsActive ListeningProblem-SolvingTime ManagementAdaptabilityPatience
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Communication SkillsActive ListeningProblem-SolvingTime ManagementAdaptability
About
Motivated and detail-oriented graduate seeking an entry-level position to apply my skills, learn new competencies, and contribute to company growth.
Experience
Customer Support Associate at Uber
Greenlight Expert – Uber | 6 Months
- Handled inbound and outbound calls to support drivers
- Resolved queries related to accounts, payments, and app usage
- Assisted with onboarding and document verification
- Provided support for trip and earnings-related issues
- Ensured clear and professional communication with users
- Maintained and updated support records in internal systems
Education
B.Tech in Computer Science and Artificial Intelligence – Gates Institute of Technology (2021-01 – 2025-12)
Senior Secondary – IPE Board, Andhra Pradesh (2019-01 – 2021-12)
Secondary School – SSC Board, Andhra Pradesh (2018-01 – 2019-12)
Skills
Customer Support Associate
