Shaik Anjum

Customer-focused professional with 4 years of teaching and communication experience, skilled in handling customer queries, issue resolution, documentation, and relationship management. Experienced in interacting with parents, students, and staff through effective communication and support. Proficient in voice and non-voice support, MS Office, email handling, and data management.

Strong communication skills in English, Hindi, and Telugu. Seeking a Customer Support Executive role in a growth-oriented organization.

Customer Communication & Academic Support Associate - St. Therese High School

(2024-01 - 2025-12)

• Handled daily parent and student queries through phone and direct communication.
• Resolved concerns professionally while maintaining positive relationships.
• Maintained records and documentation using MS Office tools.
• Provided timely follow-ups and ensured clear communication.
• Managed multiple responsibilities while adhering to institutional processes.

Customer Interaction & Academic Support Associate - Sri Chaitanya School

(2022-01 - 2024-12)

• Conducted parent interactions to address academic and administrative queries.
• Responded to customer concerns and ensured timely issue resolution.
• Maintained accurate student records and documentation.
• Coordinated with internal teams for smooth operations.
• Supported communication processes and maintained service quality.

Teacher - Suprabhat School of Excellence

(2021-01 - 2022-12)

• Supported academic coordination and student assessments.
• Maintained documentation and organized records.
• Assisted in resolving student-related concerns through effective communication.
• Managed classroom communication and administrative responsibilities.

B.Sc - BZC - Vasundhara Degree College (2018-01 - 2021-12)