Shaik Ibrahim

Network Engineer with 5+ years of experience in enterprise network operations, routing & switching, LAN/WAN support, incident management and troubleshooting. Experienced with Cisco Catalyst/Nexus, OSPF, EIGRP, BGP, VLANs, STP, HSRP, MPLS, VPN, ACLs and ServiceNow. Strong in incident resolution, SLA compliance and cross-functional coordination.

Network Engineer - E-Mech Solutions Pvt. Ltd.

(2024-06)

• Supported enterprise LAN/WAN infrastructure and network operations.
• Troubleshot Layer 2/3 issues involving VLANs, STP, OSPF, EIGRP, BGP, MPLS and VPN.
• Configured VLANs, trunk ports and basic routing changes through approved changes.
• Worked on Cisco Catalyst and Nexus switches.
• Participated in P1/P2 incident bridges and met SLA targets.
• Implemented ACL changes and coordinated with ISP, server and firewall teams.
• Updated incidents and changes in ServiceNow.

Network Engineer - HCL Technologies

(2021-11 - 2024-06)

• Supported Microsoft enterprise network infrastructure.
• Managed and monitored 1000+ network devices.
• Troubleshot routing, switching, MPLS and VPN incidents.
• Worked with Cisco Nexus 7000/9000 and Catalyst platforms.
• Performed network health checks, interface analysis and RCA.
• Supported IOS upgrade pre/post checks.
• Handled major incidents and change management.

Network Support Engineer - American Oncology Institute

(2014-03 - 2015-03)

• Supported routers, switches, LAN/WAN connectivity, user connectivity issues, vendor coordination and network troubleshooting.

Operations Executive - Eyegear Technologies

(2017-03 - 2021-01)

B.Tech - Computer Science Engineering - JNTUH