Shaik Mubarak

Accounts Receivable (AR) Associate with 1.6+ years of experience in the US Healthcare Revenue Cycle Management (RCM) domain. Experienced in insurance follow-up, denial management, claims investigation, and payment resolution. Strong analytical, communication, and problem-solving skills with a proven ability to improve collections, reduce claim aging, and maintain accurate documentation while meeting productivity and quality standards.

Accounts Receivable (AR) Associate - KRAFT BPO SOLUTIONS PVT LTD

(2024-12)

Key Responsibilities & Achievements :-

• Perform insurance follow-up on outstanding medical claims to accelerate reimbursements.
• Review denied, rejected, and unpaid claims to identify payment barriers.
• Resolve claim discrepancies by coordinating with insurance payers and internal billing teams.
• Document account activity, claim status, and payment updates accurately in billing systems.
• Prepare productivity, collections, and denial trend reports.
• Ensure compliance with payer guidelines, HIPAA standards, and organizational quality metrics.
• Contribute to improved cash flow through effective AR recovery and timely issue resolution.

Bachelor of Commerce - B.Com – Computers - S.T.S.N GOVT DEGREE COLLEGE (2016 - 2019)

Intermediate - CEC - GOVT JUNIOR COLLEGE BOYS (2014 - 2016)

Secondary School Certificate - SSC - MPL BOYS HIGH SCHOOL (2014 - 2014)